Our Reviews

Klensey P|2016 Chevrolet Corvette

Confirmed Service Customer

10/14/2025

I'm new to the area and found this dealership since it was the closest. My car has been sitting in a garage for about a year with start ups. I took it in for for service and they discovered a few issues with my spark plugs and battery. I had to leave it in the shop for 2 weeks due to military schedule. During that time and process my rep, Sam kept me updated and was very helpful.

10/15/2025

We're grateful you chose us after relocating to the area. Sam's commitment to keeping you informed is exactly what we aim for-a BETTER EXPERIENCE from start to finish. We appreciate your service and your trust, and we're here whenever you need us. Welcome to Chevrolet of Everett!

Business Response

Everett, WA

Jerry H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

I've dealt with Dan, my service advisor, multiple times and as always he delivered great service. I've purchased 2 new vehicles from this dealership and when I'm in the market for my next vehicle I will be coming to them again.

10/15/2025

We truly appreciate your continued trust, Jerry. It's always a pleasure to hear how consistently Dan delivers great service. Your loyalty-both in service and sales-means a lot to us. We're committed to providing a BETTER EXPERIENCE every time you visit, and we look forward to helping you with your next vehicle when the time comes.

Business Response

Snohomish, WA

Jeff W|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/15/2025

Always quick and painless, JJ is professional and great customer service as always.

10/16/2025

Thank you, Jeff-your continued trust means a lot to us. JJ's professionalism and commitment to great customer service are key to the BETTER EXPERIENCE we aim to deliver every visit. We appreciate you choosing Chevrolet of Everett!

Business Response

Everett, WA

Monica E|2018 Chevrolet Cruze

Confirmed Service Customer

10/15/2025

Everyone was so nice!!

10/16/2025

We're so glad you had a positive visit, Monica! It's great to hear Samuel and the team made you feel welcome-kindness and care are a big part of the BETTER EXPERIENCE we strive to deliver every time. Thank you for servicing your vehicle with us at Chevrolet of Everett!

Business Response

EVERETT, WA

Anthony F|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/15/2025

JJ is amazing service provider and truly the reason I continue to come back to this service location.

10/16/2025

We're glad to hear JJ continues to earn your trust and keep you coming back. Providing a BETTER EXPERIENCE starts with great people, and JJ consistently delivers. Thank you for your loyalty to Chevrolet of Everett!

Business Response

BOTHELL, WA

Paul P|2024 Chevrolet Blazer

Confirmed Service Customer

10/16/2025

Friendly and professional

10/17/2025

Thank you for the kind words, Paul. We're glad Samuel provided friendly and professional service. At Chevrolet of Everett, that's exactly what our BETTER EXPERIENCE is all about.

Business Response

lake stevens, WA

Troy M|2022 Chevrolet Colorado

Confirmed Service Customer

10/19/2025

Quick, simple and easy JJ is great to work with.

10/17/2025

We're glad to hear your visit was quick and easy, Troy. JJ always aims to make the process smooth and hassle-free. Thank you for choosing Chevrolet of Everett - we're here to deliver a BETTER EXPERIENCE every time.

Business Response

STANDWOOD, WA

Stephanie H|2025 Chevrolet Blazer EV

Confirmed Service Customer

10/16/2025

The charging port door didn't open when I purchased it new. The service dept. dealt with it quickly and got it changed and working within a day!

10/17/2025

We appreciate you sharing your experience, Stephanie. We're glad Dan and the service team were able to resolve the issue with your charging port quickly. At Chevrolet of Everett, fast, reliable service is part of the BETTER EXPERIENCE we're proud to offer.

Business Response

Lake Stevens, WA

Stephanie H|2025 Chevrolet Blazer EV

Confirmed Sales Customer

10/16/2025

Erik was so great to work with and was able to find exactly what I wanted. Derek was so great with financing and Dallas also worked along with them to get me into the car I wanted.

ERIK DECHATONNAYREE

10/17/2025

We're so glad to hear Erik, Derek, and Dallas delivered such a positive experience, Stephanie. It's always our priority to work as a team to help you find the perfect vehicle and financing solution. Thank you for choosing Chevrolet of Everett - your satisfaction drives our mission to provide a BETTER EXPERIENCE.

Business Response

Lake Stevens, WA

Mary H|2020 Chevrolet Trax

Confirmed Service Customer

10/17/2025

Went in for oil change. Got a bunch of necessary things done at the same time. JJ is awesome as always!! Only thing...your system has someone else's info on my acct so I get updates on a car I dont have....and I dont get updates related to my car! I have a Trax not a bolt or volt. If that was fixed itd be cool! Thank you. Have a good day!

10/20/2025

We appreciate your review and are glad to hear JJ took great care of you-he's a big part of the BETTER EXPERIENCE we're proud to offer at Chevrolet of Everett. Thank you also for pointing out the account mix-up; we'll make sure the team looks into that so your vehicle info is accurate moving forward.

Business Response

Everett, WA

Edgar S|2018 Chevrolet Cruze

Confirmed Service Customer

9/7/2025

Always great service and support. JJ always helpful and professional!

9/8/2025

Thanks for the continued trust, Edgar! JJ's professionalism and consistent support are great examples of the BETTER EXPERIENCE we're proud to offer at Chevrolet of Everett. We appreciate your loyalty!

Business Response

LYNNWOOD, WA

Raul B|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/8/2025

The service was great. It was done promptly, at a reasonable price. Stephen Kenna is a great Service Advisor; it is always a pleasure dealing with him.

9/8/2025

We're grateful for your continued trust, Raul. It's always great to hear that Stephen Kenna provided prompt, professional service at a fair price - exactly what our BETTER EXPERIENCE at Chevrolet of Everett is all about. Thank you again!

Business Response

EVERETT, WA

John Allen A|2025 Chevrolet Trax

Confirmed Service Customer

9/8/2025

My appointment went nice and smooth. The service writer was professional and performed his job very well. I dropped off my car and got a lift ride back home, The lyft driver was already waiting for me before the paperwork was done from dropping off the car. Keep up the great work.😀

9/9/2025

We're glad to hear your visit went so smoothly, John. Stan and the team work hard to keep things efficient and professional-from drop-off to your Lyft ride home. Thank you for choosing Chevrolet of Everett, where a BETTER EXPERIENCE is always our goal. We appreciate your support!

Business Response

Everett, WA

Bjorn C|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/8/2025

Thanks

9/9/2025

Thank you, Bjorn-we appreciate you taking a moment to leave a review. We're always working to deliver a BETTER EXPERIENCE here at Chevrolet of Everett, and we hope to earn that fifth star on your next visit!

Business Response

Everett, WA

James Warren C|2022 Chevrolet Corvette

Confirmed Service Customer

9/8/2025

Fast service, polite and thorough.

9/9/2025

We appreciate your review, James. Fast, polite, and thorough service is exactly what we aim for, and it's great to hear J.J. delivered. Thank you for choosing Chevrolet of Everett-we're proud to provide a BETTER EXPERIENCE every time you visit.

Business Response

BOTHELL, WA

Travis A|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/9/2025

I am always taken care of! What a great place!

9/9/2025

We truly appreciate your continued loyalty! It's great to hear you always feel well taken care of-that's exactly the BETTER EXPERIENCE we aim to deliver here at Chevrolet of Everett. Thanks for the kind words and for being a valued part of our community!

Business Response

Lake Stevens, WA

Mellena T|2018 GMC Yukon XL

Confirmed Service Customer

11/1/2025

The service rep that helped us was very friendly and welcoming

11/3/2025

We're glad to hear you had a positive visit, Mellena! Stan's friendly and welcoming approach is a key part of the BETTER EXPERIENCE we strive to deliver every day at Chevrolet of Everett. Thank you for choosing us for your service needs!

Business Response

SNOHOMISH, WA

Paul L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

I was treated respectfully and my concern was addressed and answered with proper documents.

11/3/2025

Thank you, Paul-we're glad to hear your concern was addressed clearly and respectfully. Dan and our service team are committed to delivering a BETTER EXPERIENCE every time you visit Chevrolet of Everett. We appreciate your trust in us!

Business Response

Everett, WA

Gwynn M|2026 Chevrolet Colorado

Confirmed Sales Customer

11/2/2025

My experience with Chevrolet of Everett is by far the best buying experience I’ve ever had. I will definitely recommend this dealership to my family and friends. Their customer service and satisfaction is off the charts. They state they really are better, and then back it in writing… lifetime oil changes and lifetime warranty.

CRAIG MCDERMOTT

11/3/2025

What an incredible review-thank you, Gwynn! We're proud to hear this was the best buying experience you've ever had. Craig and the team work hard to deliver on our promise of a BETTER EXPERIENCE, and it means a lot to know the lifetime oil changes and warranty made a difference. We appreciate your recommendation and look forward to serving your family and friends!

Business Response

Blaine, WA

Dodi T|2020 Chevrolet Trax

Confirmed Service Customer

11/3/2025

As always I took great care keeping me updated on my vehicle and getting to work on time.

11/3/2025

We truly appreciate your continued trust in us, Dodi! JJ and the service team are always focused on keeping you informed and on schedule-that's a key part of the BETTER EXPERIENCE we're proud to offer at Chevrolet of Everett. Thank you for coming back!

Business Response

Granite Falls, WA

Marlene C|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Tj at the desk was very nice and helpful my car was ready at the time they said it would be thwy even put on my new liscence plates i had sitting on my seat

11/4/2025

Marlene, we're glad to hear everything went smoothly and that Tj and the team took great care of you. Getting your new license plates installed was a nice extra touch! At Chevrolet of Everett, delivering a BETTER EXPERIENCE is always our priority. Thanks for choosing us!

Business Response

Everett, WA

John H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/4/2025

Wonderful experience working with Kane Southey. He was very respectful, attentive and empathetic. It had been decades since I purchased a car. I was dreading it. Kane made the process comfortable and easy. I have already recommended him to friends that need to buy a car.

KANE SOUTHEY

11/5/2025

John, we're so glad to hear Kane Southey helped make your car-buying experience a smooth one. It's especially meaningful knowing you were dreading the process-turning that around is what our team strives for. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is at the core of everything we do. Thank you for your recommendation and your trust!

Business Response

Mercer Island, WA

Matthew B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/4/2025

Spilled oil on manifold. Smoked like crazy for awhile.

11/5/2025

Thank you for bringing this to our attention, Matthew. We're sorry to hear about the issue during your service visit. That's not the level of care we aim for. At Chevrolet of Everett, we're committed to a BETTER EXPERIENCE, and we'll use your feedback to ensure we follow through on that promise. We appreciate your business and the opportunity to improve.

Business Response

MARYSVILLE, WA

Stanley N|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

11/6/2025

Service was completed on time!

11/7/2025

Stanley, we're glad to hear your service was completed on time. That's exactly the kind of BETTER EXPERIENCE we strive to provide every day at Chevrolet of Everett. Thanks for choosing us!

Business Response

marysville, WA

Thomas K|2023 Chevrolet Silverado 3500 HD

Confirmed Service Customer

9/24/2025

Working with my service advisor JJ is always a pleasure. He is prompt courteous and knowledgeable.

10/2/2025

Thank you, Thomas! We're glad to hear JJ continues to deliver prompt, courteous, and knowledgeable service. That consistency is exactly what makes the BETTER EXPERIENCE at Chevrolet of Everett stand out. We appreciate your continued trust!

Business Response

Lake Stevens, WA

Gabriel S|2026 Chevrolet Trax

Confirmed Sales Customer

9/24/2025

Pleasant environment from beginning to end

CRAIG MCDERMOTT

10/2/2025

Thank you, Gabriel! We're glad to hear your experience with Craig and the team was pleasant from start to finish. That welcoming, seamless process is what defines the BETTER EXPERIENCE here at Chevrolet of Everett. Enjoy your new 2026 Trax!

Business Response

Snohomish, WA

Ali S|2021 Chevrolet Colorado

Confirmed Service Customer

9/24/2025

Timely process. Excellent customer service.

10/2/2025

Thank you, Ali! We're glad to hear your service visit was handled promptly and professionally. Delivering excellent customer care is a core part of the BETTER EXPERIENCE we strive for at Chevrolet of Everett. We appreciate your business!

Business Response

MILLCREEK, WA

Max L|2021 Chevrolet Tahoe

Confirmed Service Customer

9/25/2025

Service department was great, oil change was free based on the package I purchased, absolutely great experience.

10/2/2025

Thank you, Max! We're glad to hear the service team took great care of you and that your package benefits-like the free oil change-made the visit even better. That's exactly the kind of BETTER EXPERIENCE we're proud to deliver at Chevrolet of Everett!

Business Response

Mukilteo, WA

Pamela K|2022 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Everybody is always so kind and helpful and nice

10/2/2025

Thank you, Pamela! We're so glad to hear that kindness and helpfulness continue to stand out during your visits. That warm, reliable care is a key part of the BETTER EXPERIENCE we strive to provide at Chevrolet of Everett. We appreciate you!

Business Response

EVERETT, WA

Steven G|2019 Chevrolet Blazer

Confirmed Service Customer

9/26/2025

My experience at Chevrolet of Everett was, as it always is, excellent. The service advisers are all good people. I always feel confident bringing my vehicle in for service.

10/2/2025

Thank you, Steven! We're grateful for your continued trust and glad to hear your experience is consistently excellent. JJ and the team work hard to make every visit part of the BETTER EXPERIENCE we're known for at Chevrolet of Everett. See you next time!

Business Response

LYNNWOOD, WA

Jimmy T|2026 Chevrolet Traverse

Confirmed Sales Customer

9/27/2025

Amazing experience! Did for me what no other dealership was willing to do, hold the vehicle until my GM approved buy back was fulfilled

TRAVIS SUMPTER

10/2/2025

Thank you, Jimmy! We're thrilled Travis was able to step up and make it happen for you-holding the vehicle until your GM buyback was finalized is just one way we deliver a BETTER EXPERIENCE at Chevrolet of Everett. We're glad you chose us!

Business Response

Lake Stevens, WA

Erik B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

First of all it took 2 hours for an oil change. If they are running behind call me and let me know to show up later. Kind of ridiculous. Second, they finally finish with my truck, I get in and there is oil on my steering wheel and door from someone’s dirt hands. Completely unacceptable. They did clean it, but it never should have happened in the first place. Needless to say I will probably not go back.

11/20/2025

Erik, thank you for bringing this to our attention. We sincerely apologize for the delay and the condition your vehicle was returned in-you're absolutely right, that should never have happened. Your experience falls short of the BETTER EXPERIENCE we aim to provide every customer at Chevrolet of Everett. We've shared your feedback with our service leadership team to ensure this is addressed and corrected. If we need to get your truck detailed, we certainly can-at our expense. If you're open to discussing this further, we'd appreciate the opportunity to make things right.

Business Response

Mukilteo, WA

Stephen B|2023 Chevrolet Corvette

Confirmed Service Customer

11/20/2025

Dan is awesome! Such a pleasure to work with.

11/21/2025

We're glad to hear Dan made your visit such a positive one, Stephen! It's always our goal to provide a BETTER EXPERIENCE here at Chevrolet of Everett, and we're happy to know you felt well taken care of. Thanks for choosing us!

Business Response

Camano, WA

Michelle M|2006 Chevrolet Trailblazer

Confirmed Service Customer

11/20/2025

I am not happy with the service I received at this location for many good reasons. 1. Work was not completed as per quote estimate and the work done was shabby. The rear back hatch panel was not installed back on correctly, and is loose and missing parts to hold it in place. (suppose to find and repair issue with why back hatch wont open and rear wiper only working on occasion) Issues were not resolved, reinstall of interior panel not resolved, missing item from back hatch not resolved. 2. When (after 7 hours of waiting in lobby) I finally got my car back (not all work completed) I noticed two items were missing from my car. One item was under the back seat (missing music cd case) and another item Emergency roadside bright yellow safety vest was removed from closed up cubby in back hatch location. I contacted the sales person in service department at Everett Chevrolet to learn the reason for these issues, and I am still awaiting a call back. I will not recommend this location for service, or future vehicle purchases to any friends, relatives or business partners because of these issues. I'm very disappointed and dissatisfied with the level of service received from the automotive technicians. If the missing items from my vehicle are returned to me, (because for some reason thy were taken out of my rig by accident, then I may reconsider my thoughts about this dealership service department. Otherwise, the service management needs to know that theft of items from customers vehicles is an unacceptable business practice.

11/21/2025

Michelle, thank you for bringing this to our attention. We're truly sorry to hear about your experience—it falls far short of the BETTER EXPERIENCE we’re committed to providing at Chevrolet of Everett. We take concerns like incomplete repairs and missing personal items very seriously. Your feedback has been escalated to our management team for immediate review, and someone will be reaching out directly to address this matter. We appreciate the opportunity to make things right.

Business Response

ARLINGTON, WA

Greg B|2023 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

Great service

11/22/2025

Thank you, Greg, for sharing your positive feedback! We're glad to hear that you had a great service experience with your 2023 Chevrolet Traverse. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our top priority, and it's great to know Samuel took excellent care of you. We're proud to be your trusted local Chevrolet dealer in Everett, Washington, and we appreciate the opportunity to support your Chevrolet service needs.

Business Response

Everett, WA

Richard L|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/21/2025

My car works fine after my good service. Would have been better if you could have gave me a coupon for a car wash.

11/22/2025

Thank you for your feedback, Richard. We're glad your Equinox EV is running well after your recent service. Every service at Chevrolet of Everett includes a complimentary car wash coupon, so we apologize if that was missed during your visit. We'll make sure it's addressed moving forward. Our Better Experience promise means making every detail right as we work to become the number one Chevrolet dealership in Washington State. We appreciate you choosing us.

Business Response

Everett, WA

Brian H|2025 Chevrolet Equinox

Confirmed Sales Customer

11/21/2025

Kane was so much help from start to finish a great experience

KANE SOUTHEY

11/22/2025

Brian, we're glad to hear Kane took great care of you from start to finish. It's our goal to make every step of the process smooth and enjoyable. Thank you for being part of the BETTER EXPERIENCE at Chevrolet of Everett!

Business Response

Everett, WA

John S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/21/2025

outstanding

JACOB STAPPART

11/22/2025

John, thank you for the outstanding review! We're glad Jacob Stappart and our team delivered a seamless experience. Your satisfaction is what drives our commitment to a BETTER EXPERIENCE here at Chevrolet of Everett.

Business Response

Snohomish, WA

Elke D|2017 Chevrolet Sonic

Confirmed Service Customer

11/21/2025

JJ was as always extremely helpful and made the arrangement and completion of the repairs easy.

11/22/2025

Elke, we truly appreciate your continued trust. JJ always strives to make the process smooth, and we're glad to hear he delivered again. Thank you for being part of the BETTER EXPERIENCE at Chevrolet of Everett!

Business Response

EVERETT, WA

Alethea R W|2020 Chevrolet Spark

Confirmed Service Customer

11/21/2025

Excellent

11/22/2025

Alethea, thank you for the excellent rating! We're glad to know your visit went well and that JJ Agag provided the level of care we aim for. We're always working to deliver a BETTER EXPERIENCE here at Chevrolet of Everett.

Business Response

LAKE STEVENS, WA

Dam V|2006 Chevrolet CHEVROLET CORVETTE CPE 2

Confirmed Service Customer

11/22/2025

Excellent service

11/22/2025

Dam, we appreciate you taking a moment to share your experience. We're glad to hear Stan Nietupski delivered excellent service during your recent visit. Thanks for trusting us with your Corvette-we're always here to provide a BETTER EXPERIENCE at Chevrolet of Everett.

Business Response

LYNNWOOD, WA

Joanna S|2021 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Stan was very nice, informative, and genuinely a nice person. You should be lucky to have him on your customer service team in service department.

9/11/2025

Thank you, Joanna-we're so glad to hear Stan made a great impression during your visit! At Chevrolet of Everett, our service team is a key part of the BETTER EXPERIENCE we strive to deliver every day. We'll make sure Stan knows his efforts were appreciated!

Business Response

REDMOND, WA

Kevin J|2015 Chevrolet Tahoe

Confirmed Service Customer

9/10/2025

Service crew very friendly and infomative. Dan was very thurough.

9/11/2025

Thank you for sharing your experience, Kevin! We're glad to hear Dan and the service team took great care of you. At Chevrolet of Everett, friendly, thorough service is what drives our commitment to a BETTER EXPERIENCE every time you visit.

Business Response

LYNNWOOD, WA

Ralph O|2020 Chevrolet Blazer

Confirmed Service Customer

9/11/2025

Very quick

9/11/2025

We appreciate you taking the time to leave a review, Ralph! Quick, efficient service is a big part of the BETTER EXPERIENCE we aim to deliver here at Chevrolet of Everett. We'll be sure to pass your feedback along to JJ!

Business Response

EVERETT, WA

Edgar S|2020 Chevrolet Suburban

Confirmed Service Customer

11/6/2025

Great customer service, attention to detail, and great communication

11/7/2025

Thank you for the positive feedback. JJ Agag and our team take pride in delivering great service, clear communication, and attention to detail as part of the BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your continued trust!

Business Response

Lake Stevens, WA

Caroline H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/6/2025

Great customer service! Love this dealership ☺️! You guys are the best.

11/7/2025

Caroline, we truly appreciate your kind words. Samuel Alonso Lundheim and our entire team are dedicated to delivering a BETTER EXPERIENCE every time you visit Chevrolet of Everett. Thanks for being a loyal customer!

Business Response

LYNNWOOD, WA

Larry R|2023 Chevrolet Tahoe

Confirmed Service Customer

11/6/2025

Amazing customer service.

11/7/2025

Larry, we're glad you had an amazing experience with us. JJ Agag and the team work hard to provide the kind of BETTER EXPERIENCE that sets Chevrolet of Everett apart. Thank you for choosing us!

Business Response

Everett, WA

Ebony H|2018 Chevrolet Trax

Confirmed Service Customer

11/7/2025

It was great

11/7/2025

Thank you for the great feedback, Ebony. We're glad to hear everything went well with your visit. Dan Flora and our team are here to make sure every service is part of a BETTER EXPERIENCE at Chevrolet of Everett. We appreciate your business!

Business Response

EVERETT, WA

Gerald R|2020 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

My service took place at the scheduled time and the service rep (JJ Agag) was courteous and reliable as usual. He notified me of additional needs and completed all service in a timely manner.

11/10/2025

Thanks, Gerald. Great to hear JJ delivered another smooth and reliable service visit. Staying on schedule and keeping you informed is part of the BETTER EXPERIENCE we aim to provide every time. We appreciate your continued trust in Chevrolet of Everett!

Business Response

EVERETT, WA

Geoffrey W|2024 Chevrolet Blazer

Confirmed Service Customer

11/9/2025

JJ always takes good care of my vehicle.

11/10/2025

Thanks for the continued trust, Geoffrey. JJ's commitment to taking great care of your Blazer reflects the BETTER EXPERIENCE we work hard to deliver every day. We appreciate you choosing Chevrolet of Everett for your service needs!

Business Response

Mountlake Terrace, WA

Deena C|2011 Chevrolet Camaro

Confirmed Service Customer

11/13/2025

Checking in was great and everything was explained perfectly, but as usual although the sheet says the air pressure was checked, it wasn't adjusted in my instruments and the pressure is a bit low in my tires. This is an ongoing issue at this dealership every time I've had my car serviced.

11/14/2025

Deena, thank you for your feedback and for continuing to trust us with your Camaro. We're glad your check-in experience was clear and professional-that's part of the BETTER EXPERIENCE we strive for. That said, we hear your concern about the tire pressure not being properly adjusted, and it shouldn't be a recurring issue. We'll address this with our team right away to ensure it's corrected moving forward. Your input helps us improve, and we appreciate you bringing it to our attention.

Business Response

MILL CREEK, WA

Benjamin E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/11/2025

Friendly Sincere Clean

TRAVIS SUMPTER

9/12/2025

It's great to hear that Travis and our team made such a positive impression during your visit. We're proud to provide a friendly and professional environment that delivers a BETTER EXPERIENCE here at Chevrolet of Everett. Congratulations on your new 2025 Silverado 1500, and thank you for choosing us!

Business Response

Granite Falls, WA

Donald S|2016 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Made an appointment but do to a change in my schedule I was able to come in earlier and they were able to accommodate me right away. I was given a time frame on long the repair would take and the vehicle was ready within that time frame. I was met by friendly people in the service department and they kept me apprised of the progress of my repair.

9/12/2025

We're glad to hear our team was able to accommodate your schedule change and complete your repair on time. J J and the service department strive to keep customers informed and deliver a BETTER EXPERIENCE here at Chevrolet of Everett. Thank you for trusting us with your 2016 Trax!

Business Response

MUKILTEO, WA

Macedonio P|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/11/2025

Awesome job.

9/12/2025

We're pleased to know your service visit went so well. J J and our team take pride in making sure every customer receives a BETTER EXPERIENCE here at Chevrolet of Everett. Thank you for trusting us with your 2021 Silverado 3500HD-we look forward to serving you again!

Business Response

Everett, WA

Mark L|2019 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

I got my oil changed. It was fantastic. Now I can drive down the road knowing my huge investment in transportation is that much safer due to the replacement of the oil.

9/15/2025

Thank you, Mark! We're glad to hear your oil change went smoothly and gave you that extra peace of mind. JJ and the team are here to make sure every visit adds to your BETTER EXPERIENCE at Chevrolet of Everett.

Business Response

Sultan, WA

Joe W|2020 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

J.J is always great, friendly and knowledgeable.

9/15/2025

We appreciate you, Joe! JJ's commitment to friendly, knowledgeable service is a key part of the BETTER EXPERIENCE we aim to deliver every time you visit Chevrolet of Everett. Thanks for choosing us!

Business Response

BOTHELL, WA

Tracey R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/14/2025

Friendly, quick and honest.

9/15/2025

Thank you, Tracey! We're glad to hear your visit was friendly, quick, and honest-that's exactly the kind of BETTER EXPERIENCE we aim to provide here at Chevrolet of Everett.

Business Response

MUKILTEO, WA

Edmundo C|2019 Chevrolet Traverse

Confirmed Service Customer

9/14/2025

Every visit starts with a first impression, and it is always positive. Being kept informed is a plus. Thank you

9/15/2025

Thank you for sharing this, Edmundo. We know how important that first impression is, and we're glad Dan and the team continue to deliver. Keeping you informed is a key part of the BETTER EXPERIENCE we're proud to offer at Chevrolet of Everett.

Business Response

OAK HARBOR, WA

Alhaji J|2017 Chevrolet Malibu

Confirmed Service Customer

11/22/2025

Great

11/22/2025

We appreciate you taking the time to leave a review, Alhaji. We're glad to hear your recent service visit went great. Stephen Kenna and our team are committed to delivering a BETTER EXPERIENCE every time you visit Chevrolet of Everett. Thanks again for choosing us!

Business Response

Lynnwood, WA

Jay S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Truck arrived at 7:00 a.m. for a window issue and a infotainment system update arrive back at the dealership at 3:00 that afternoon and they hadn't even looked at it yet

11/26/2025

Thank you for your feedback, Jay. We apologize for the delay you experienced during your recent Chevrolet service visit. This is not the level of efficiency we strive for under our BETTER EXPERIENCE promise at Chevrolet of Everett. Your time is valuable, and we regret that your 2022 Silverado 1500 wasn't addressed as promptly as expected. We're actively reviewing this to ensure better communication and faster turnaround times. Your input helps us improve, and we hope to earn back your confidence on your next visit.

Business Response

Bothell, WA

Kingdom C|2018 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/26/2025

Great service

11/26/2025

Thank you for the great review! We're glad to hear Dan Flora provided excellent service during your recent purchase of the 2018 Chevrolet 3500HD Silverado. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE for every customer-whether you're buying one vehicle or managing a fleet. We appreciate your business and look forward to supporting all your Chevrolet service and sales needs here in Everett, Washington.

Business Response

Seattle, WA

Victoria V|2016 Chevrolet Cruze

Confirmed Service Customer

11/26/2025

I had a pleasant experience. JJ is great and so is the new guy. I'm sorry I didn't get his name. Thanks!

11/28/2025

Thank you, Victoria! We're glad to hear you had a pleasant experience and that JJ-as always-provided excellent service, along with our newest team member. At Chevrolet of Everett, every customer interaction is an opportunity to deliver a BETTER EXPERIENCE, and we're happy we met that mark during your visit. We appreciate your continued trust in our Everett, Washington dealership and look forward to helping with anything you need for your 2016 Chevrolet Cruze!

Business Response

Marysville, WA

Annette S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/27/2025

Kane and Maxwell were both very friendly and made our car buying experience a pleasure.

KANE SOUTHEY

11/28/2025

Thank you, Annette! We're so glad to hear that Kane and Maxwell made your car-buying experience smooth and enjoyable. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is what drives us-and it's great to know that came through during your purchase of the 2026 Chevrolet Equinox. We appreciate your trust in our team and are proud to be your local Chevrolet dealership here in Everett, Washington. Enjoy your new Equinox, and we look forward to seeing you again!

Business Response

Everett, WA

Joann G|2016 Chevrolet Cruze

Confirmed Service Customer

11/27/2025

I was told up front to expect a delay in getting to my car. I asked for a bit of extra service, and they did it without charge.

11/28/2025

Thank you, Joann, for sharing your experience! We're glad to hear Samuel and the team kept communication clear and went the extra mile to deliver added service at no charge. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE every step of the way. It's that kind of care and transparency that helps us stand out as a trusted Chevrolet dealership serving Everett, Washington. We appreciate your business and look forward to assisting you again with your 2016 Chevrolet Cruze or any future needs!

Business Response

Sultan, WA

Juan M|2010 Chevrolet Camaro

Confirmed Service Customer

9/15/2025

Great service and excellent staff always there to help out their customers, overall a very good experience.

9/16/2025

Juan, we're grateful for your kind words. Stephen and the team are always here to support our customers, and we're glad you had a very good experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our top priority. Thanks again for your visit!

Business Response

Lake Stevens, WA

Yong K|2016 Chevrolet 3500HD Silverado

Confirmed Service Customer

9/15/2025

Their service was very good

9/16/2025

Yong, we appreciate you taking a moment to leave a review. We're glad to hear Dan and our service team took great care of your Silverado 3500HD. Providing a BETTER EXPERIENCE is what we're all about here at Chevrolet of Everett. Thank you for choosing us!

Business Response

MILL CREEK, WA

Jessica W|2018 Chevrolet Suburban

Confirmed Service Customer

9/15/2025

Great friendly service from Steven, I felt like my concerns were heard, then investigated and solved. Really appreciate that I am never pressured to add extra service, there is no upselling trying to get extra last dollar out of me like a lot of other dealerships. I recommend Chevrolet of Everett to everyone I know that has a Chevy!

9/16/2025

Jessica, thank you for sharing such detailed feedback. We're proud to hear that Stephen made sure your concerns were addressed without pressure or upselling. That trust and transparency are core to the BETTER EXPERIENCE we deliver every day at Chevrolet of Everett. We truly appreciate your recommendation!

Business Response

MONROE, WA

Rhi D|2019 Chevrolet Trax

Confirmed Service Customer

9/18/2025

Excellent customer service! Repair completed in a timely manner. Highly recommend!

9/19/2025

We appreciate you taking a moment to leave this great review, Rhi! It's great to hear Stephen Kenna provided excellent service and had your Trax back on the road quickly. Delivering a BETTER EXPERIENCE is always our priority here at Chevrolet of Everett. Thank you for the recommendation!

Business Response

Everett, WA

Janet P|2025 Chevrolet Blazer

Confirmed Sales Customer

9/19/2025

Friendly, knowledgeable people. Travis was very patient as I wasn’t sure exactly what I wanted. He showed me some good options until I found the best fit for me.

TRAVIS SUMPTER

9/20/2025

Janet, we're so glad to hear Travis took the time to help you find the perfect fit. His patience and product knowledge are a key part of the BETTER EXPERIENCE we're committed to delivering here at Chevrolet of Everett. Thank you for choosing us for your new Blazer!

Business Response

seattle, WA

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

Always professional and courteous.

9/20/2025

We appreciate your continued trust, James. JJ and the team work hard to provide professional, courteous service every time. That's what our BETTER EXPERIENCE is all about at Chevrolet of Everett. Thank you for being a valued customer!

Business Response

Snohomish, WA

Christine B Q|2024 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

We waited in their lounge for the work to be done, they told us an hour and it was done just as they said. Service tech was very nice and explained everything to me so I fully understood everything that was done. A great place to do business. Thank you.

9/20/2025

We're grateful you shared your experience, Christine. It's great to hear that Samuel and the team delivered prompt, clear, and courteous service-just as promised. That level of care is what sets our BETTER EXPERIENCE apart here at Chevrolet of Everett. Thank you for choosing us for your Equinox service!

Business Response

Snohomish, WA

Dennis N|2026 Chevrolet Colorado

Confirmed Sales Customer

12/2/2025

deal

JACOB STAPPART

12/2/2025

Thank you, Dennis, for your 5-star review! We're glad to hear your recent purchase of the 2026 Chevrolet Colorado was a positive experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our top priority, and it's great to know Jacob and our team met that standard. We're proud to be your trusted Chevrolet dealership in Everett, Washington, and we look forward to supporting you with any future Chevrolet service or sales needs.

Business Response

Everett, WA

Kathleen M|2026 Chevrolet Trax

Confirmed Sales Customer

12/4/2025

I had a great experience at the dealership. Everyone was very kind and took the time to answer my questions and make sure I felt comfortable making this purchase.

CRAIG MCDERMOTT

12/6/2025

Thank you, Kathleen! We're glad to hear you had a great experience and felt supported throughout your 2026 Chevrolet Trax purchase. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means answering every question and making sure you're confident from start to finish. We appreciate you choosing us as your local Chevrolet dealer in Everett, Washington.

Business Response

Everett, WA

Zachariah G|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/5/2025

Abraham was so helpful, nice and professional he made the whole process easy. Derek in finance was so nice and easy to work with, they both made us feel at home and like family!

ABRAHAM OROZCO CARDENAS

12/6/2025

Thank you, Zachariah, for the kind words! We're thrilled to hear that Abraham and Derek provided such a smooth, welcoming experience during your 2026 Chevrolet Tahoe purchase. At Chevrolet of Everett, our team is committed to delivering a BETTER EXPERIENCE that makes every customer feel like family. We're proud to be your trusted Chevrolet dealership in Everett, Washington, and we look forward to supporting you with any future Chevrolet sales or service needs.

Business Response

Port Orchard, WA

John H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/5/2025

Good experience, Kane was great, down to earth, honest even though I figured out that someone borrowed the truck I bought and went on a trip accounting for the 1100 miles put on it. I do love my truck though.

KANE SOUTHEY

12/6/2025

Thank you, John, for sharing your experience-we're glad to hear you enjoyed working with Kane and that you love your new 2025 Chevrolet Silverado 1500. We appreciate your honest feedback and understand your concern about the mileage. At Chevrolet of Everett, our BETTER EXPERIENCE promise means transparency and customer trust are always a priority. Your satisfaction drives our continued efforts to be the top Chevrolet dealership in Everett, Washington and across the state. Please don't hesitate to reach out if there's anything more we can do to support you.

Business Response

Arlington, WA

Paul H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/7/2025

Excellent service , fast and friendly even though it was only and oil change.

12/8/2025

Thank you, Paul! We're glad to hear you received fast, friendly service-even for a routine oil change. At Chevrolet of Everett, every visit matters, and our BETTER EXPERIENCE promise means delivering top-quality Chevrolet service no matter the reason. We appreciate you choosing us as your trusted Chevrolet dealership in Everett, Washington.

Business Response

SNOHOMISH, WA

Elisa G|2022 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

I always get great service there. JJ in awesome

11/17/2025

Elisa, thank you for the kind words! We're proud to have JJ on the team-he consistently delivers the level of care that defines our BETTER EXPERIENCE. We appreciate your continued trust in us at Chevrolet of Everett!

Business Response

ARLINGTON, WA

Samuel D|2026 Chevrolet Colorado

Confirmed Sales Customer

11/15/2025

Jake was great to work with!

JACOB STAPPART

11/17/2025

Samuel, we're glad to hear Jake took great care of you! Enjoy your new 2026 Colorado-it's an excellent choice. We're all about delivering a BETTER EXPERIENCE from start to finish, and we appreciate you being part of it here at Chevrolet of Everett.

Business Response

Oak Harbor, WA

Cleora Lorraine K|2017 Chevrolet Cruze

Confirmed Service Customer

11/18/2025

Fast in and fast out.

11/19/2025

Thank you for the great review, Cleora. We're glad to hear your visit was quick and efficient-just how it should be. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means respecting your time while still getting the job done right. See you next time!

Business Response

ARLINGTON, WA

Joan H|2018 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

Took 2 hours for a battery test and install

1/16/2026

Joan, thank you for your feedback. We understand your time is valuable, and we're sorry to hear your battery service took longer than expected. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE with every visit, and delays like this don't reflect the efficient, customer-focused service we strive for. Your comments have been shared with our team to help us improve, and we hope to earn back your trust on your next visit.

Business Response

MUKILTEO, WA

Victoria L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/15/2026

Once again terrible service! We went for regular oil change and let them of problems with the vehicle. Was dismissed and the explanation they did give was not clear. When we asked more questions to be clarified the person just went in circles to cause confusion. Such terrible customer service l.

1/16/2026

Victoria, thank you for bringing this to our attention. We're sorry to hear about your recent experience-it's clear we fell short of delivering the BETTER EXPERIENCE we promise at Chevrolet of Everett. Clear communication and attentive service are core to how we operate, and we regret that you felt dismissed during your visit. As a trusted Chevrolet service provider in Everett, Washington, we take this feedback seriously. A member of our management team will be reaching out to address your concerns directly and work toward a resolution.

Business Response

Everett, WA

Jim P|2007 Chevrolet Silverado

Confirmed Service Customer

1/15/2026

JJ and the entire service team are second to none!

1/16/2026

Jim, thank you for the great review! We're thrilled to hear that JJ and our service team continue to impress-your 2007 Chevrolet Silverado is in good hands. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE with every visit and take pride in being your trusted local Chevrolet dealership in Everett, Washington. We appreciate your support and look forward to seeing you again!

Business Response

EVERETT, WA

Phil T|2024 Chevrolet Equinox

Confirmed Service Customer

9/28/2025

Drop off was easy. Expectations clearly communicated. Car ready when I returned. Love the free car wash coupon.

10/2/2025

Thanks, Phil! We're glad to hear the drop-off was smooth, communication was clear, and everything was ready on time. Perks like the free car wash are just part of the BETTER EXPERIENCE we're proud to deliver here at Chevrolet of Everett. We appreciate your visit!

Business Response

Lynnwood, WA

Jeffrey H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/28/2025

Had a dead battery in my truck. They took it right in and replaced it.

10/2/2025

Thanks for sharing, Jeffrey! We're glad Samuel and the team were able to jump in quickly and get you back on the road. Fast, reliable help is a key part of the BETTER EXPERIENCE we're proud to offer at Chevrolet of Everett.

Business Response

MARYSVILLE, WA

Roger R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/4/2025

Good, courteous, quick service. Failed to put new oil change sticker on windshield. Not a big deal, but I use that to keep easy tabs on my mileage.

10/6/2025

Thanks for your feedback, Roger! We're glad to hear you received courteous and quick service. We appreciate you pointing out the missed oil change sticker-small details matter, and we'll work to ensure that's not overlooked in the future. At Chevrolet of Everett, we're focused on a BETTER EXPERIENCE every visit.

Business Response

POULSBO, WA

Scott H|2020 Chevrolet Traverse

Confirmed Service Customer

10/7/2025

Jj has always taken good care of us.

10/8/2025

Scott, we truly value your loyalty and appreciate your kind words. JJ's dedication to great service is a key part of the BETTER EXPERIENCE we're proud to offer here at Chevrolet of Everett. Thank you for continuing to choose us!

Business Response

Stanwood, WA

Anumol A|2022 Chevrolet Tahoe

Confirmed Service Customer

10/7/2025

I recently visited the dealership to address an issue with the check engine light, and I was thoroughly impressed with the level of service. From the moment I arrived, the team was welcoming, professional, and attentive. They took the time to clearly explain the diagnostics and repair process, and kept me informed every step of the way.

10/8/2025

Anumol, we're so glad you had such a positive experience with our service team. It's great to hear Dan Flora and the team kept you well-informed and made you feel welcome throughout your visit. Providing a BETTER EXPERIENCE is what we strive for every day here at Chevrolet of Everett. Thank you for choosing us!

Business Response

Everett, WA

Mark C|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

They did fine.a pleasant experience.

10/8/2025

We appreciate you taking the time to leave a review, Mark. We're glad to hear your service visit was a pleasant experience. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE every time, and we're proud Dan Flora was able to support that during your visit. We look forward to seeing you again!

Business Response

Marysville, WA

Bradley L|2025 Chevrolet Tahoe

Confirmed Sales Customer

10/9/2025

We enjoyed our vehicle buying experience. Maxwell was a great representative of the dealership, personable and knowledgeable.

MAXWELL LOOP

10/10/2025

We're glad to hear you enjoyed your vehicle purchase experience, Bradley. Maxwell takes pride in making the process smooth and informative, and it's great to know he made a positive impression. Thank you for choosing Chevrolet of Everett-we're here to provide a BETTER EXPERIENCE every step of the way!

Business Response

Woodinville, WA

Robert C|2026 Chevrolet Traverse

Confirmed Sales Customer

12/24/2025

It was scary at first , but they did everything they could to put me at ease ,very friendly, Maxwell n Dallas did great , Maxwell did the test drive and showed me some awsome features on the car I got , Dallas n Maxwell did alot of shuffling they could to get me into my new traverse RS , finally agreed to a final # , then Derek took care of the rest ,he was great ,explained everything to me before signing the papers, thank you all guys , Maxwell, dallas,Derek,

MAXWELL LOOP

12/29/2025

Thank you, Robert! We're so glad Maxwell, Dallas, and Derek made your experience comfortable and worked hard to get you into your new 2026 Chevrolet Traverse RS. At Chevrolet of Everett, we understand buying a vehicle can feel overwhelming-that's why our team is committed to making the process smooth, informative, and part of our BETTER EXPERIENCE promise. We truly appreciate your trust in us as your local Chevrolet dealership in Everett, Washington. Enjoy your new Traverse!

Business Response

Tulalip Bay, WA

Lisa S|2023 Chevrolet Blazer

Confirmed Service Customer

12/24/2025

Scheduling was easy, customer service was excellent, pricing fair.

12/29/2025

Thank you, Lisa! We're glad to hear that scheduling was smooth, pricing was fair, and JJ provided excellent customer service during your visit with your 2023 Chevrolet Blazer. At Chevrolet of Everett, we're committed to making every service experience simple, transparent, and part of our promise for a BETTER EXPERIENCE. We appreciate your trust in our team here in Everett, Washington.

Business Response

Arlington, WA

Steven P|2019 Chevrolet Trax

Confirmed Service Customer

12/24/2025

Service advisor was polite and informative. The car was ready when promised. I appreciate the fact that the seats and mirrors weren't messed with. The car was clean without any oily fingerprints. Thanks for the excellent service.

12/29/2025

Thank you, Steven! We're pleased to hear that Samuel provided polite, informative service and that your 2019 Chevrolet Trax was returned clean and on time. At Chevrolet of Everett, we take pride in the details-that's part of our BETTER EXPERIENCE promise. We appreciate your trust in us as your go-to Chevrolet service team in Everett, Washington.

Business Response

EVERETT, WA

Paul S|2025 Chevrolet Colorado

Confirmed Sales Customer

12/29/2025

Best selling/buying experience anyone could have at a dealership.

TRAVIS SUMPTER

12/30/2025

Thank you, Paul, for the great feedback! We're thrilled to hear that your experience with Travis and our sales team at Chevrolet of Everett was the best buying experience you've had. Delivering a BETTER EXPERIENCE is at the heart of everything we do, and we're proud to be your trusted Chevrolet dealership in Everett, Washington. Enjoy your new 2025 Chevrolet Colorado-we're always here when you need us!

Business Response

Montesano, WA

Mary H|2020 Chevrolet Trax

Confirmed Service Customer

12/31/2025

I just went in for a tail light. Wasn't even burnt out. They checked em all n sent me on my way.

12/31/2025

Thank you, Mary! We appreciate you taking the time to share your experience. We're glad J.J. was able to quickly assist with your 2020 Chevrolet Trax and ensure everything was in working order. At Chevrolet of Everett, delivering a BETTER EXPERIENCE through honest, efficient Chevrolet service is what sets us apart as a trusted local Chevrolet dealer in Everett, Washington. We're here whenever you need us!

Business Response

Everett, WA

Dan W|2024 GMC Sierra 1500

Confirmed Service Customer

10/9/2025

Steve was great and I know he involved multiple techs to help me understand the issue with the DEF. It appears that the engineers do not believe that your average customer does not have the ability to understand how a gauge works so they have designed it to ignore the gauge and tell you incorrectly how much DEF you have based on a number of factors that have nothing to do to your actual situation. Once again Disappointing.

10/10/2025

We really appreciate you taking the time to leave this review, Dan. Steve and our tech team work hard to ensure our customers are informed and supported throughout the service process, even when the issue stems from frustrating design limitations. While we can't change the engineering behind the DEF system, we're glad Steve helped bring some clarity. Thank you again for choosing Chevrolet of Everett-we're committed to delivering a BETTER EXPERIENCE every time you visit.

Business Response

Snohomish, WA

Jon F|2025 Chevrolet Colorado

Confirmed Sales Customer

10/10/2025

They were very courteous, thorough, and made sure we understood everything we needed to know about this purchase.

ERIK DECHATONNAYREE

10/13/2025

Jon, thank you for the thoughtful review! We're glad Erik and the team took the time to ensure everything was clear and handled with care. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means being thorough, courteous, and always putting your needs first.

Business Response

Everett, WA

Rui L|2025 Chevrolet Traverse

Confirmed Service Customer

10/12/2025

I wanted to give a huge shout-out for my recent service experience, especially for the excellent assistance from Sam! My relatively new car (only about 3,500 miles) had an unexpected issue (a driver side lower control arm issue). Fortunately, Sam handled my case promptly on a busy Saturday morning. He quickly provided an accurate initial diagnosis, which significantly streamlined the subsequent repair process. Stan took care of the rest and the communication throughout the entire repair was timely and clear. The issue was ultimately resolved successfully.

10/13/2025

We truly appreciate your detailed feedback, Rui! It's great to hear that Sam and Stan delivered timely, accurate, and clear service during your recent visit. This is exactly the kind of BETTER EXPERIENCE we work hard to provide at Chevrolet of Everett. Thank you for trusting us with your Traverse-we're glad we could get you back on the road smoothly!

Business Response

Bothell, WA

Jennifer R|2017 Chevrolet Cruze

Confirmed Service Customer

10/13/2025

The 2 gentlemen that were at the counter were nice. They explained what we should get and didn't force anything on us.

10/14/2025

Jennifer, we appreciate you sharing your visit with us. It's great to hear that Samuel and the team provided helpful guidance without any pressure. That kind of respectful, honest service is exactly what defines the BETTER EXPERIENCE here at Chevrolet of Everett. Thank you for coming in!

Business Response

Lynnwood, WA

Brett K|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/13/2025

Friendly, up front with scheduling and keeping you informed with time and any details necessary

10/14/2025

Brett, we're glad to hear Stephen and the team kept things clear and on track throughout your visit. Being upfront and communicative is a key part of the BETTER EXPERIENCE we're committed to at Chevrolet of Everett. Thanks for choosing us for your service needs!

Business Response

SNOHOMISH, WA

Russell W|2026 Chevrolet Trax

Confirmed Sales Customer

12/31/2025

I put Jake and Dallas in a tight spot when I went down to get a new vehicle my credit had taken a serious downturn not leaving me in a great place. Back and forth me to Jake to Dallas which went a couple rounds. Finally I got a call that they have the vehicle I wanted. It was a bit more than I expected to pay but then at the last moment I told them who I worked for and that I was military. It was a good thing as it lowered my payment and within an hour, everything had been completed and I drove out with my 2026 Chevrolet Trax ACTIV. I couldn’t be much happier than I was. All the. Ella and whistles I asked for and got. This is the second vehicle I bought from them and if I’m still here in a couple years, I’ll be knocking on their door again. I recommend them wholeheartedly.

JACOB STAPPART

1/2/2026

Russell, thank you for the thoughtful and detailed review-we truly appreciate your continued loyalty! We're glad Jake and Dallas were able to work through the challenges and get you into the 2026 Chevrolet Trax ACTIV you wanted. At Chevrolet of Everett, our team is committed to delivering a BETTER EXPERIENCE for every customer, no matter the circumstances. Your trust means a lot, and as a valued military customer, we're especially grateful for the opportunity to serve you. We look forward to welcoming you back when it's time for your next Chevrolet vehicle here in Everett, Washington!

Business Response

lynnwood, WA

Thomas M|2026 Chevrolet Suburban

Confirmed Sales Customer

1/6/2026

This was our first Chevy purchase and second Harnish Auto Family purchase. Everything was super easy and no pressure throughout the whole process. Abraham was great to work with, we will be back!

ABRAHAM OROZCO CARDENAS

1/8/2026

Thank you, Thomas! We're honored to have earned your business for your first Chevrolet purchase and are glad Abraham made the process easy and pressure-free. At Chevrolet of Everett, part of the Harnish Auto Family, we're dedicated to delivering a BETTER EXPERIENCE from start to finish. Enjoy your new 2026 Chevrolet Suburban-we look forward to welcoming you back to our trusted Chevrolet dealership in Everett, Washington.

Business Response

Snohomish, WA

Raymond J|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/7/2026

Quick and no surprises

1/7/2026

Thank you, Raymond! We're glad to hear your service visit for your 2016 Chevrolet 2500HD Silverado was quick and straightforward. At Chevrolet of Everett, we pride ourselves on providing transparent, efficient service as part of our BETTER EXPERIENCE promise. We appreciate your business and look forward to being your trusted Chevrolet service provider in Everett, Washington.

Business Response

MILL CREEK, WA

Johnana G|2025 Chevrolet Traverse

Confirmed Sales Customer

1/7/2026

Very professional thank you Chevy

MAXWELL LOOP

1/8/2026

Thank you, Johnana! We're thrilled to hear your experience with Maxwell and our Chevrolet sales team was professional and positive. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE and are proud to be your trusted Chevrolet dealership in Everett, Washington. Enjoy your 2025 Chevrolet Traverse-we're here for you anytime you need us!

Business Response

Kirkland, WA

Denise W|2026 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Very friendly and helpful

1/8/2026

Thank you, Denise! We're glad to hear Stan provided friendly and helpful service during your visit with your 2026 Chevrolet Equinox. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is what drives us, and we're proud to be your trusted local Chevrolet dealer in Everett, Washington. We look forward to supporting all your future Chevrolet service needs.

Business Response

Mukilteo, WA

John M|2016 Chevrolet Malibu

Confirmed Service Customer

12/9/2025

Quick and easy. Everything requested was done.

12/9/2025

Thank you, John, for the great feedback! We're pleased to hear your service visit was quick, easy, and completed just as requested. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our priority, and we're proud to be your trusted Chevrolet service provider for your 2016 Malibu. We appreciate your continued support as we work to be the top Chevrolet dealership in Washington State.

Business Response

Bothell, WA

Timothy G|2023 Chevrolet Bolt EUV

Confirmed Service Customer

12/10/2025

Service was good, but they kept the red X lights turned on long after they were open, which made me think they were still closed. So I sat in my car for a half hour waiting.

12/11/2025

Thank you, Timothy-we appreciate your feedback and are glad to hear the service on your 2023 Bolt EUV was good overall. We apologize for the confusion caused by the red X lights and understand how that could have led to frustration. At Chevrolet of Everett, we're committed to a BETTER EXPERIENCE at every step, and your input helps us improve. As your trusted Chevrolet service provider in Everett, Washington, we're always striving to ensure a smoother, more efficient visit.

Business Response

bothell, WA

Ruben S|2021 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Always excellent service

12/12/2025

Thank you, Ruben, for the great feedback! We're proud to consistently provide excellent service and are glad to know Dan Flora delivered on that promise during your recent visit with your 2021 Chevrolet Colorado. At Chevrolet of Everett, we're dedicated to a BETTER EXPERIENCE-every time.

Business Response

EVERETT, WA

Thomas H|2020 Chevrolet Colorado

Confirmed Service Customer

12/15/2025

Excellent Customer Service

12/16/2025

Thank you, Thomas, for the great review! We're glad to hear you received excellent customer service during your recent Chevrolet Colorado service visit. Dan Flora and our team at Chevrolet of Everett are dedicated to delivering a BETTER EXPERIENCE with every visit. As your trusted local Chevrolet dealership in Everett, Washington, we appreciate your continued confidence in our service team.

Business Response

EVERETT, WA

Cory R|2015 GMC Yukon

Confirmed Service Customer

12/18/2025

I emailed yesterday, got my truck in yesterday, and got my truck fixed yesterday. Nothing like the satisfaction of instant gratification. Thanks to Dan and JJ--Cory Rein

12/19/2025

Thank you, Cory-we truly appreciate your review! We're glad Dan and JJ were able to deliver fast, efficient service and get your 2015 GMC Yukon taken care of the same day. At Chevrolet of Everett, we take pride in offering a BETTER EXPERIENCE with every visit, and it's great to hear that our team delivered exactly that. Thanks for choosing us as your trusted service provider in Everett, Washington!

Business Response

EVERETT, WA

Ilyas B|2024 Chevrolet Tahoe

Confirmed Service Customer

12/18/2025

JJ was very informative and got me in & out straight away.

12/19/2025

Thank you, Ilyas, for the great feedback! We're glad to hear that JJ provided prompt, informative service and got you back on the road quickly. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE for every service visit, whether you're here for routine maintenance or more involved care on your 2024 Chevrolet Tahoe. We appreciate your trust in us as your go-to Chevrolet service provider in Everett, Washington.

Business Response

Lynnwood, WA

Ashley V|2015 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

I had my car towed in over the holidays and was taken care of as always i have will only go to Everett chevy! thanks Stephan!

1/8/2026

Thank you, Ashley-we truly appreciate your loyalty! We're glad Stephen and the team were able to take great care of you, especially during the holidays. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE every time, and it means a lot to know we've earned your continued trust. We're proud to be your go-to Chevrolet dealership in Everett, Washington.

Business Response

everett, WA

Peter E|2026 Chevrolet Blazer

Confirmed Sales Customer

1/10/2026

Excellent surface amazing team helped me with the process to buy my new car. Thank you so much.

MAXWELL LOOP

1/10/2026

Thank you, Peter, for your kind words! We're thrilled to hear that Maxwell and our Chevrolet of Everett sales team delivered excellent service while helping you purchase your new 2026 Chevrolet Blazer. Providing a BETTER EXPERIENCE is our top priority, and it's customers like you who help us continue to be the trusted Chevrolet dealership in Everett, Washington. Enjoy your new vehicle, and we look forward to serving you again!

Business Response

Kirkland, WA

Marty H|2022 Chevrolet Colorado

Confirmed Service Customer

1/11/2026

They are professional and polite. Got my service on my truck quickly.

1/12/2026

Thank you, Marty! We appreciate your positive feedback and are glad to hear Samuel provided professional, prompt service on your 2022 Chevrolet Colorado. At Chevrolet of Everett, our service team is committed to delivering a BETTER EXPERIENCE every time. We're proud to be your trusted Chevrolet service provider in Everett, Washington, and look forward to supporting all your future vehicle needs.

Business Response

EDMONDS, WA

Nicolas H|2019 Chevrolet Colorado

Confirmed Service Customer

1/13/2026

Showed up for drive up and they could not do it. Unfortunately I couldn’t make an appointment that work, was unusually busy to get in and was accommodated for 1030 appointment that morning and was quickly done.

1/14/2026

Thank you for your review, Nicolas! We appreciate you sharing your recent Chevrolet service experience. While we regret the initial drive-up didn't work out, we're glad our team-especially J.J.-was able to accommodate you quickly and get your 2019 Chevrolet Colorado taken care of efficiently. At Chevrolet of Everett, our BETTER EXPERIENCE promise means making every visit smooth, even during your busiest days. We're honored to be your trusted local Chevrolet dealer in Everett, Washington.

Business Response

Lake Stevens, WA

Raul V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

Always proficient

1/15/2026

Thank you, Raul, for your continued trust and for the positive feedback. We're glad to hear your recent Chevrolet service visit was handled with proficiency. At Chevrolet of Everett, we're dedicated to delivering a BETTER EXPERIENCE at every appointment and maintaining our reputation as a trusted Chevrolet dealership in Everett, Washington. We appreciate your business and look forward to serving you again soon.

Business Response

EVERETT, WA

Bob G|2019 Chevrolet Suburban

Confirmed Service Customer

2/20/2026

Stanley Nietupski was very helpful getting me in quickly and getting my door window repaired.

Stan Nietupski

2/23/2026

Bob, I'm really glad Stanley Nietupski was able to get you in quickly and take care of that door window repair. Having someone helpful and on top of it makes all the difference when you just want it fixed and done right. We'll make sure Stanley hears this - and we appreciate you trusting us with your vehicle.

Business Response

Mukilteo, WA

Pam W|2012 Chevrolet Equinox

Confirmed Service Customer

12/20/2025

Good

12/22/2025

Thank you, Pam, for your review and for choosing Chevrolet of Everett for your recent Chevrolet service visit. We're glad to hear your experience was a positive one, and we appreciate the opportunity to support you and your 2012 Equinox. Delivering a BETTER EXPERIENCE is always our goal, and we hope to serve you again soon at our trusted Chevrolet dealership in Everett, Washington.

Business Response

Lake Stevens, WA

Bremen L|2014 Chevrolet Corvette

Confirmed Service Customer

3/9/2026

After all the fluid change services include differential fluid change, I am hearing humming sound from the differential for my 2014 Corvette z51 after the car is warm. Contacting the service advisor and hope it will be taken care of.

3/10/2026

Bremen, thanks for letting us know what you're hearing after the differential fluid service on your 2014 Corvette Z51. That humming once the car is warm definitely isn't something we want you dealing with, and I'm glad you've already reached out to your service advisor. We'll make sure the team takes a close look and gets this sorted out for you.

Business Response

Sammamish, WA

Luis C|2018 Chevrolet Traverse

Confirmed Service Customer

3/9/2026

Once again, JJ was very professional and helpful with the service of our vehicle.

J J

3/10/2026

Luis, it's great to hear JJ continues to take such good care of you and your vehicle. His professionalism and willingness to help really do make a difference, and I'm glad that stood out during your visit. Thanks for coming back to see us again.

Business Response

Lake Stevens, WA

Maria D|2019 Chevrolet Colorado

Confirmed Service Customer

3/9/2026

The service was quick. JJ is always great to work with.

Langley, WA

Paul S|2012 Chevrolet 1500 Silverado

Confirmed Service Customer

3/9/2026

My experience at Chevrolet of Everett didn't begin very well. My appointment had to be moved due to people being ill. After I rescheduled I showed up for my appointment and there was a bit of confusion. In the end everything worked out well and I was taken care of quite nicely. I believe this dealer is what other dealers should strive to become.

3/10/2026

Paul, I appreciate you sticking with us after the appointment had to be moved and the confusion when you first arrived. That's not the way we want a visit to start, but I'm really glad our team was able to get things sorted out and take good care of you in the end. Thanks for the honest feedback and for giving us the chance to make it right. It means a lot to hear you'd hold us up as a standard for other dealerships.

Business Response

EVERETT, WA

Kenneth N|2026 Chevrolet Trax

Confirmed Sales Customer

3/10/2026

Our experience buying our second car at Chevrolet of Everett was once again a streamline , efficient , easy, no hassle, professional experience. We hooked up with Travis S., who assisted us once again and moved us right thru the entire process in a timely manner.

TRAVIS SUMPTER

3/25/2026

Kenneth, it's great to have you back with us for your second purchase-we really appreciate that. Travis S. will be glad to hear he helped keep everything streamlined, efficient, and hassle-free while moving you through the process quickly. Thanks again for trusting us, and we'll be here whenever you're ready for the next one.

Business Response

Mill Creek, WA

Paul L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/21/2026

Technicians finish the service on time like the service writer had stated.

J J

2/23/2026

Paul, thank you for calling that out. It means a lot that the technicians finished the service right when the service writer said they would. Keeping our word on timing is something we take seriously, and I'm glad the team delivered for you. We appreciate you trusting us with your vehicle.

Business Response

Everett, WA

Michael R|2024 Chevrolet Trailblazer

Confirmed Service Customer

2/23/2026

I was so pleased with the entire experience from the nice greeting I received, to the comfort of the waiting area, and then my car was finished a half an hour earlier than they had projected. I was very well taken care of, and I’m so thankful that I purchased my car at Everett Chevrolet!

J J

2/23/2026

Michael, I love hearing that - especially that your car was finished a half hour earlier than projected. From the greeting you received to being comfortable in the waiting area, it sounds like the whole visit felt smooth and easy, which is exactly how it should be. And the fact that you're thankful you purchased your car here truly means a lot to us. We're grateful to have you as part of the Everett Chevrolet family.

Business Response

Edmonds, WA

Tiffany P|2022 Chevrolet Traverse

Confirmed Service Customer

2/23/2026

I didn't realize that I had signed up for the wrong date online for my oil change. I was able to get fit in same-day as well as get a ride to and from home. I really appreciate the service I received, they really went above and beyond.

J J

2/24/2026

Tiffany, I'm so glad we were able to get you in the same day after the mix-up with the online appointment date. And making sure you had a ride to and from home - that's exactly the kind of thing we're happy to help with. It means a lot to hear that it felt like we went above and beyond. We'll always do what we can to make it easy when life doesn't line up perfectly.

Business Response

Lynnwood, WA

Anna C|2025 Chevrolet Trax

Confirmed Service Customer

2/23/2026

Quick and kind service.

J J

2/24/2026

Anna, thank you - that means a lot. I'm glad you felt the service was quick and kind; that's exactly how it should feel when you stop in. We know your time matters, and we'll always do our best to make it easy and welcoming every visit.

Business Response

Mountlake Terrace, WA

Mary A|2023 Chevrolet Trailblazer

Confirmed Service Customer

2/25/2026

JJ was lovely as always. However I'm not sure all of the service was properly completed. I was told all the fluids would be topped off and the tires would be rotated. When I got my car back it was giving an alert that the window washer fluid was low. When I went to fill it, my coolant also looks appears low.This happened at my previous oil change. The tire rotation also appears to have been missed because none of the dust on my tires was disturbed as it would be if someone took them off the vehicle.

J J

2/26/2026

Mary, thank you for saying that about JJ - he truly cares, and I'm glad that came through. I am concerned reading the rest of this, especially since you were told fluids would be topped off and the tires rotated, and then saw the washer fluid alert and low coolant. That's not the kind of follow-through we expect, and the fact that you felt the tire rotation may have been missed - especially after a similar experience last time - tells me we need to take a closer look. Please reach out to us directly so we can get your vehicle back in, double-check everything, and make this right.

Business Response

Marysville, WA

Max C|2024 Chevrolet Corvette Z06

Confirmed Service Customer

1/16/2026

Very easy customer experience.

1/19/2026

Thank you, Max! We’re glad your service visit was quick and easy - exactly what we strive for. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our promise, whether you're in for routine Chevrolet service or specialty care for your Corvette Z06. We appreciate your trust in our Everett, Washington team and look forward to serving you again.

Business Response

Mukilteo, WA

Wade E|2019 Chevrolet Trax

Confirmed Service Customer

1/16/2026

I got my oil changed and the service was great-- great waiting area too

1/19/2026

Thank you, Wade! We’re glad to hear you had a great experience with your recent oil change and enjoyed our waiting area. At Chevrolet of Everett, we’re focused on providing a BETTER EXPERIENCE with every Chevrolet service visit. We appreciate the opportunity to be your trusted Chevrolet dealership in Everett, Washington.

Business Response

Everett, WA

Aries N|2025 Chevrolet Trax

Confirmed Service Customer

1/16/2026

Everyone was accomodating, the service was fast and the waiting area was pretty comfy as well with complimentary coffee too!

1/19/2026

Thank you, Aries! We’re glad to hear our team made your visit comfortable and efficient. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE - from quick, reliable Chevrolet service to a welcoming space with amenities that make your wait more enjoyable. We appreciate your trust in us as your local Chevrolet dealer in Everett, Washington, and look forward to serving you again.

Business Response

Everett, WA

Russ R|2026 Chevrolet Corvette Z06

Confirmed Service Customer

1/20/2026

Stephen was fantastic. Even though he was very sick, he still made sure that everything got handled with my Z06!

1/21/2026

Thank you, Russ, for your thoughtful review. We're glad to hear Stephen provided excellent support for your 2026 Corvette Z06, even under challenging circumstances. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is at the core of everything we do, and it’s team members like Stephen who help set us apart as a trusted Chevrolet dealership in Everett, Washington. We appreciate your continued trust in our Chevrolet service team and look forward to serving you again.

Business Response

SNOHOMISH, WA

Ashley S|2023 Chevrolet Tahoe

Confirmed Service Customer

1/21/2026

Staff was great.

1/28/2026

Thank you, Ashley! We're glad to hear you had a positive experience with our team during your service visit. At Chevrolet of Everett, delivering excellent customer care is a key part of our BETTER EXPERIENCE promise. We appreciate you trusting us with your 2023 Chevy Tahoe and look forward to continuing to serve as your local Chevrolet dealer in Everett, Washington.

Business Response

Snohomish, WA

Ivan B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/23/2026

This is an excellent car dealership; they listen to their customers and strive to help in the best possible way to meet their needs. I would like to express my sincere gratitude to service consultant JJ for all the help provided.

1/28/2026

Thank you, Ivan! We truly appreciate your kind words and are glad to hear that JJ provided the attentive, helpful service you deserved. At Chevrolet of Everett, listening to our customers and meeting their needs is at the core of our BETTER EXPERIENCE promise. We're proud to be your trusted Chevrolet dealership in Everett, Washington, and we look forward to supporting you and your 2024 Silverado 2500 HD for the road ahead.

Business Response

Everett, WA

Caleb S|2021 Chevrolet Bolt EV

Confirmed Service Customer

1/23/2026

Got me in and out quickly, kept me informed as to progress, and fixed my car. What more could I ask for?

1/28/2026

Thank you, Caleb! We're glad Dan and the service team provided quick, clear, and effective support for your 2021 Chevy Bolt EV. At Chevrolet of Everett, our BETTER EXPERIENCE promise means getting you back on the road efficiently-with communication you can count on. We appreciate your trust in us as your local Chevrolet dealer in Everett, Washington.

Business Response

Clinton, WA

Austin B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/23/2026

Sale rep did an excellent representing the company, and make it easy to purchase my vehicle.

KANE SOUTHEY

1/28/2026

Thank you, Austin! We're glad to hear Kane made your vehicle purchase smooth and straightforward. At Chevrolet of Everett, we take pride in delivering an exceptional car-buying experience as part of our BETTER EXPERIENCE promise. Enjoy your new 2026 Chevrolet Equinox, and thank you for choosing us as your trusted Chevrolet dealership in Everett, Washington.

Business Response

Tulalip, WA

Andre L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/23/2026

Dan and the service team know how to give you the best results and experience.

1/28/2026

Thank you, Andre! We're glad to hear Dan and our service team delivered the results and experience you were looking for. At Chevrolet of Everett, our BETTER EXPERIENCE promise is built on expert care and customer satisfaction. We appreciate you choosing us as your trusted Chevrolet dealership in Everett, Washington, and we're here whenever your 2019 Silverado 1500 needs support.

Business Response

LYNNWOOD, WA

Robert E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/24/2026

Service was great and timely. The only issue was the tire pressures were not checked and were low on the passenger side when I left the dealership. I would have thought that they would have checked them when they rotated the tires.

1/28/2026

Thank you, Robert, for your feedback. We're glad to hear the service on your 2024 Silverado 1500 was timely and overall positive. We appreciate you bringing the tire pressure concern to our attention-this should have been addressed during the rotation, and we'll use your input to improve our process. At Chevrolet of Everett, our BETTER EXPERIENCE promise means getting the details right, and we value the opportunity to continue earning your trust as your local Chevrolet dealer in Everett, Washington.

Business Response

Snohomish, WA

Victoria V|2016 Chevrolet Cruze

Confirmed Service Customer

1/25/2026

Stephen is amazing!

1/28/2026

Thank you, Victoria! We're so glad to hear Stephen made your service visit a great one. At Chevrolet of Everett, delivering exceptional care is a key part of our BETTER EXPERIENCE promise. We appreciate you choosing us for your 2016 Chevy Cruze and look forward to continuing to serve as your trusted Chevrolet dealership in Everett, Washington.

Business Response

Marysville, WA

Carlo V|2020 Chevrolet Bolt EV

Confirmed Service Customer

1/27/2026

I got great service and attention when I took my Chevy Bolt to be repaired.

1/28/2026

Thank you, Carlo! We're glad to hear you received great service and attention during your recent visit with your 2020 Chevy Bolt EV. Dan and our Chevrolet service team at Chevrolet of Everett are dedicated to delivering a BETTER EXPERIENCE every step of the way. We appreciate your trust and look forward to being your go-to Chevrolet dealer in Everett, Washington.

Business Response

Edmonds, WA

LISA H|2026 Chevrolet Colorado

Confirmed Sales Customer

2/2/2026

Very friendly, helpful, honest and no pressure. First dealer we visited and there was no reason to check on any others.

TRAVIS SUMPTER

2/3/2026

Lisa, it means a lot that you felt no need to look elsewhere after visiting us-that trust is exactly what we strive to earn. We're glad Travis and the team made your Colorado purchase feel honest, helpful, and pressure-free. Thank you for making Chevrolet of Everett your first (and only) stop-we're proud to be your trusted local Chevrolet dealer in Washington State.

Business Response

Lynnwood, WA

Susan N|2019 Chevrolet Traverse

Confirmed Service Customer

2/2/2026

JJ Agag and the team that worked on our Traverse were great! No surprises and were able to add an additional due maintenance that was discovered at check in and truck was finished at the time and cost estimated. Was a very easy visit for us!

J J

2/3/2026

Susan, thank you for the thoughtful feedback! We're so glad to hear that JJ Agg and the team made your Traverse service seamless-from discovering the additional maintenance at check-in to completing the work on time and at the quoted cost. At Chevrolet of Everett, we're proud to deliver that kind of transparency and ease as part of our BETTER EXPERIENCE promise. We appreciate you choosing your local Chevrolet dealer in Everett, Washington!

Business Response

BOTHELL, WA

Sangdum K|2021 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

Good

J J

2/3/2026

Thank you, Sangdum, for taking the time to leave a review and for rating your recent Chevrolet service visit with us a 4 out of 5. We're glad to hear you had a good experience, and we'll keep working to deliver the BETTER EXPERIENCE we promise every customer at Chevrolet of Everett. We hope to earn that fifth star on your next visit!

Business Response

LYNNWOOD, WA

Brian M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/3/2026

Great Job

Lake Stevens, WA

Stephen W|2025 Chevrolet Colorado

Confirmed Service Customer

2/4/2026

Thank you for taking care of me and my truck. I appreciate you all being there on a weekend.

Stan Nietupski

2/23/2026

Stephen, you're very welcome - and thank you for coming in. I'm glad we could take care of you and your truck, especially on the weekend when it's not always convenient. Being here when you need us is part of the commitment, and we appreciate you trusting us with it.

Business Response

Edmonds, WA

Jim P|2007 Chevrolet Silverado

Confirmed Service Customer

2/5/2026

Thanks for having someone there who could understand me and fix my issue!

Stephen Kenna

2/23/2026

Jim, I'm really glad we had someone there who could understand you and take care of the issue the right way. Being heard matters, especially when you're trying to explain a problem with your vehicle. Thanks for trusting us to get it sorted out - we're always here for you.

Business Response

EVERETT, WA

Labcorp L|2023 Chevrolet Equinox

Confirmed Service Customer

2/6/2026

The men that were working were very nice BUT, I have 2 complaints. 1. I was told that it would not take more than an hour so I chose to wait there. It ended up taking almost 2 hours. An update after an hour would have been appreciated. 2. The 1 thing I was looking forward to the most was NOT seeing the “window washer fluid is low” warning every time I start the car. The 1 thing you forgot to do was REFILL THE WASHER FLUID! I ended up just going & buying my own since I was already running late & it was way faster than trying to go back inside the dealership.

Samuel Alonso

2/10/2026

Thanks for the honest feedback-it's totally fair, and I'm really sorry we dropped the ball on both the timing and something as simple as washer fluid. You shouldn't have had to leave frustrated, especially after sitting tight for longer than expected. We're passing this along to the team because that's not the kind of Better Experience we aim to deliver, and we've got to do better next time.

Business Response

SPOKANE, WA

Rob A|2025 Chevrolet Traverse

Confirmed Service Customer

1/28/2026

Came in for 7500 mile service. First time I have been at Chevrolet of Everett for service, and it went great.

1/28/2026

Thank you, Rob, for sharing your experience! We're glad your first service visit at Chevrolet of Everett went smoothly. Samuel and our Chevrolet service team are committed to delivering a BETTER EXPERIENCE every time you're in. We appreciate your trust in us as your local Chevrolet dealer in Everett, Washington, and we look forward to supporting you and your 2025 Traverse for many miles to come.

Business Response

Lynnwood, WA

Brenda H|2015 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

I was going out of town for 10 days and explained to the agent I would not have internet access. He worked thru my brother and we were able to get all the issues resolved and my car back in a timely manner. I was very pleased. Stan was very helpful. Thank you.

1/29/2026

Thank you, Brenda, for sharing your experience! We're glad Stan and our service team at Chevrolet of Everett were able to coordinate seamlessly with your brother and ensure everything was handled efficiently while you were away. Providing a BETTER EXPERIENCE means being flexible, responsive, and committed to our customers' needs-and we're proud to be your trusted Chevrolet dealership in Everett, Washington.

Business Response

Everett, WA

Mike H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2026

As always, great service.

1/29/2026

Thank you for the continued trust and support! We're glad to hear your recent Chevrolet service visit met expectations once again. At Chevrolet of Everett, we're committed to delivering a BETTER EXPERIENCE every time-whether it's routine maintenance or more complex service-so your 2025 Silverado 1500 stays road-ready. We appreciate being your trusted Chevrolet dealership in Everett, Washington..

Business Response

Everett, WA

Kevin J|2026 Chevrolet Traverse

Confirmed Sales Customer

1/28/2026

The sales staff is very attentive and helpful as we looked over the 2026 Traverse. Maxwell was very knowledgeable and very easy to work with. They looked over our trade (we purchased it there in 2020) and gave us fair value for it. By the way the service team is top notch as well. We've had our other 2 Chevrolets serviced there

MAXWELL LOOP

1/29/2026

Thank you, Kevin, for the great feedback! We're glad to hear Maxwell and our Chevrolet of Everett sales team provided knowledgeable, attentive support while you explored the 2026 Traverse. It's also fantastic to know our service department continues to earn your trust with your other Chevrolets. Delivering a BETTER EXPERIENCE is at the core of everything we do as a trusted Chevrolet dealership in Everett, Washington, and we appreciate you choosing us again for your Chevrolet sales and service needs.

Business Response

Lynnwood, WA

Jeff S|2022 Chevrolet Tahoe

Confirmed Service Customer

1/29/2026

Had Dan Flora as my Technician - pleasant, friendly personality. Very communicative and helpful. He deserves a 10-star rating!

everett, WA

Thanh V|2008 Chevrolet Tahoe

Confirmed Service Customer

1/30/2026

it is a nice place to put your vehicle for repairing but the price is a little high. The employee are too professional for job sometime they forget what the customer want. One thing I would like to mention. Would you please show the customer exact where their car locate in the garage because took me a while to find my car in your garage under very cold weather.You have the big garage.

EVERETT, WA

Jason D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

It was good.

J J

2/26/2026

Jason, I appreciate you taking a moment to share that. Even a quick "it was good" means a lot to us. If there's ever anything we can do to make your next visit even better, just let us know - we're always working to make the experience smoother and easier for you.

Business Response

Lake Stevens, WA

Chris F|2017 Chevrolet Colorado

Confirmed Service Customer

2/26/2026

J.J. always takes care of us. Fast and friendly I go out of my way to bring my truck here because I know I get good customer service everytime.

J J

2/27/2026

Chris, that really means a lot. The fact that you go out of your way to bring your truck here because you know J.J. will take care of you says everything. Fast and friendly every time is exactly what we're aiming for, and we're grateful for the trust you've put in us. We'll keep earning it.

Business Response

Woodinville, WA

Luis C|2018 Chevrolet Traverse

Confirmed Service Customer

2/26/2026

JJ was very helpful and the entire experience was very professionally handled.

J J

2/27/2026

Luis, thank you for calling that out. I'm really glad JJ took great care of you and that everything felt professional from start to finish. That's exactly how it should be every time you're here. We appreciate you trusting us and look forward to helping again whenever you need it.

Business Response

Lake Stevens, WA

Jerry 0|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2026

Check in was fast and friendly. Was surprised to get a ride home for free. Service was completed earlier than expected. Was very pleased. Thank you Jerry

Stan Nietupski

2/27/2026

Jerry, I really appreciate you taking a moment to share this. I'm glad the check-in felt fast and friendly, and that getting a complimentary ride home was a nice surprise. Finishing your service earlier than expected is exactly the kind of experience we aim to deliver. Thanks for trusting us - we're always here when you need us.

Business Response

LAKE STEVENS, WA

Charlie C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

3/4/2026

I have always been warmly greeted by employees. Customer service is the best. Stephen Kenna always goes above and beyond what is required for customer satisfaction

3/5/2026

Charlie, that means a lot to hear. Stephen really does take pride in going above and beyond, and it's great to know you've consistently felt that level of care from the moment you're greeted. We appreciate you taking the time to share that and for trusting us with your service.

Business Response

CLINTON, WA

Raymond F|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

3/4/2026

very helpful they said one hour and they were done in one hour

Samuel Alonso

3/5/2026

Raymond, that's great to hear. When the team tells you it'll take an hour, it should take an hour - glad they delivered on that and got everything wrapped up right on time. Thanks for sharing that with us.

Business Response

Everett, WA

Ayman Ali Mahd M|2022 Chevrolet Tahoe

Confirmed Service Customer

3/5/2026

Always the best service by JJ

3/6/2026

Ayman, we appreciate you saying that. JJ takes a lot of pride in making sure customers are well taken care of every time they come in, so it's great to hear he's been delivering the best service for you. Thanks for continuing to trust us with your vehicle.

Business Response

LYNNWOOD, WA

Jacinto C|2020 Chevrolet Equinox

Confirmed Service Customer

3/11/2026

The customer service was excellent!

J J

3/25/2026

Jacinto, thank you for the kind words-it's great to hear the customer service stood out as excellent. We work hard to make every visit feel easy and well taken care of, and it means a lot that you felt that. Looking forward to helping you again down the road.

Business Response

Lynnwood, WA

Rachael N|2019 Chevrolet Camaro

Confirmed Service Customer

3/11/2026

Love the experience awesome every time I go there.Everybody is very informative and tells us everything we need to know

3/23/2026

Christopher, that's awesome to hear. Knowing the team keeps you informed and makes every visit a great experience really means a lot to us. We appreciate you coming back each time and look forward to seeing you again.

Business Response

MONROE, WA

Robert S|2019 Chevrolet Bolt EV

Confirmed Service Customer

3/12/2026

I was very disappointed in the use of the Chevy App -- I put all relevant information in the app when I made my appointment, but none of that seemed to be available to the service staff at my appointment. They even had me down for an oil change for my electric car!

Stan Nietupski

3/23/2026

Robert, I can see why that was frustrating-especially putting all your info into the app and then having to repeat it, and even being scheduled for an oil change on an electric vehicle. That's a miss on our end, both in how the info flows through and how we review it at check-in. We appreciate you pointing it out, and we'll be taking a closer look so this feels a lot more seamless next time.

Business Response

Edmonds, WA

Bob V|2021 GMC Canyon

Confirmed Service Customer

3/12/2026

Easy to schedule and efficient service. Didn’t try to add on services that were not needed.

3/23/2026

Bob, really appreciate you calling that out. Easy scheduling, efficient service, and no unnecessary add-ons is exactly how it should be. Thanks for trusting us-we'll keep it just as straightforward next time.

Business Response

Mukilteo, WA

Molly C|2025 Chevrolet Equinox EV

Confirmed Service Customer

3/16/2026

Very friendly and easy process.

Dan Flora

3/23/2026

Molly, that's great to hear. Friendly and easy is exactly how the process should feel from start to finish. Thanks for coming in-we'll be here whenever you need us next.

Business Response

Arlington, WA

Kayle K|2017 Chevrolet Sonic

Confirmed Service Customer

3/13/2026

Had a car that needed some engine repair work.

3/23/2026

Kevin, appreciate you bringing your vehicle in for that engine repair work. I'm glad we could get it taken care of for you and get you back on the road. We're here anytime you need us moving forward.

Business Response

BOTHELL, WA

Betty W|2024 GMC Terrain

Confirmed Service Customer

3/14/2026

Quick and effecient.

3/23/2026

Betty, appreciate you sharing that. Quick and efficient is exactly what we're aiming for, and it's great to hear that was your experience. We'll keep working to make your next visit even better.

Business Response

Lynnwood, WA

Rich E|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/15/2026

Service was prompt.

3/23/2026

Rich, appreciate you calling that out. Prompt service is exactly what we aim for every time. Thanks for coming in-we'll keep it just as smooth on your next visit.

Business Response

Bellingham, WA

Rina D|2017 Chevrolet Camaro

Confirmed Service Customer

3/6/2026

Great service

3/6/2026

Thanks, Rina - we really appreciate you taking a moment to share that. Hearing that you had a great service experience means a lot to our team. We're glad we could make your visit an easy one and look forward to seeing you again next time.

Business Response

Bothell, WA

Michael M|2011 Chevrolet Silverado

Confirmed Service Customer

3/6/2026

Nice working with experienced service manager

3/9/2026

Michael, thanks for the feedback. I'm glad you had a good experience working with our service manager and that it showed in the way the team helped you. We appreciate you coming in and trusting us with your vehicle.

Business Response

LYNNWOOD, WA

Mark M|2016 Chevrolet Corvette

Confirmed Service Customer

3/6/2026

JJ Agag is my "go to" Service Advisor. This is the second time he has been my Advisor, and I sought him out based on the previous excellent service experience I had with him. He took the time to talk to me about what services my Vette needed besides the scheduled oil change. In the end, I also had a manual transmission fluid change, which greatly smoothed out my 1 to 2 and 2 to 3 gear shifts. JJ's my man!

3/9/2026

Mark, this is great to hear - thanks for sharing it. I'm glad you sought JJ out again and that he took the time to walk through what your Vette needed beyond the oil change. Sounds like that manual transmission fluid service made a real difference in those 1-2 and 2-3 shifts. We'll be sure JJ sees this.

Business Response

Mercer Island, WA

Quincy C|2020 Chevrolet Equinox

Confirmed Service Customer

3/8/2026

Staff was very helpful and courteous!!!!! Young lady even stayed on the phone with me until my Lyft driver found my home

Stan Nietupski

3/10/2026

Quincy, I'm really glad our team was able to help you out and make sure you got home safely. It says a lot that she stayed on the phone with you until the Lyft driver found your house - that's the kind of care we want every customer to feel. Thanks for taking a moment to share that with us.

Business Response

Everett, WA

Kelsey L|2019 Chevrolet Cruze

Confirmed Service Customer

3/9/2026

The customer service was excellent and you guys actually checked in with me before repairing the extra thing in the car.

3/9/2026

Kelsey, thanks for taking a moment to share this. I'm really glad the team checked in with you before moving forward with the additional repair - keeping you in the loop like that matters. We appreciate you trusting us with your vehicle and are always here when you need us.

Business Response

BELLINGHAM, WA

Satish B|2027 Chevrolet Bolt

Confirmed Sales Customer

4/17/2026

It was my first ever visit to Chevrolet Dealership and i was totally impressed with the way Travis shared great information with me for the Chevy Bolt 2027 and within an hour I got my first ever Chevy Bolt 2027 Keys, that's amazing!!! GM really rocks!

TRAVIS SUMPTER

4/18/2026

Satish, that's an incredible first visit-getting your Chevy Bolt 2027 keys in under an hour is something special. I'm glad Travis made the experience informative and smooth right from the start. Enjoy the new ride, and we'll be here to keep that same level of care going forward.

Business Response

Lynnwood, WA

Kurt G|2014 Chevrolet Cruze

Confirmed Service Customer

3/27/2026

Dan Flora showed how to have great customer service, and keeping the customer happy.. Happy Customer, KMG

3/30/2026

Kurt, really appreciate you taking the time to share this. Dan Flora will be glad to hear he made such a strong impression-he genuinely cares about keeping his customers happy. Thanks again for the kind words, and we're glad you had a great experience with us.

Business Response

Everett, WA

Yuiry C|2019 Chevrolet Colorado

Confirmed Service Customer

3/31/2026

Do my oil change every time, get it done fast, price ok, never pressured to do any extra services only service I asked for, thanks

J J

4/2/2026

Yuiry, really appreciate you sticking with us for your oil changes and calling out the quick turnaround. It's great to hear the team is keeping things straightforward - just the service you asked for, no pressure. That's exactly the kind of experience we aim to deliver every time you come in.

Business Response

EVERETT, WA

Mark T|2015 Chevrolet Volt

Confirmed Service Customer

4/2/2026

Straightforward.

Stan Nietupski

4/3/2026

Thanks for taking a minute to share that-"straightforward" is exactly what we're going for. We want everything to feel easy and clear from start to finish, so it's great to hear that came through. Appreciate you choosing us for your service.

Business Response

Clinton, WA

Tim M|2006 Chevrolet Corvette

Confirmed Service Customer

4/3/2026

They were honest and took care of my needs quickly and efficiently!

Stan Nietupski

4/6/2026

Tim, that's exactly what we want every visit to feel like - honest, efficient, and focused on what you actually need. I'm glad the team was able to take care of things quickly without any runaround. We appreciate you trusting us with your service.

Business Response

Snohomish, WA

William C|2021 Chevrolet Bolt EV

Confirmed Service Customer

4/4/2026

Had car towed in. Diagnosed with a dead starter battery and fixed. No other problems were found.

Index, WA

Bob E|2017 Chevrolet Traverse

Confirmed Service Customer

4/4/2026

Always enjoy your prompt, professional service.

Newport, WA

Sheri B|2024 Chevrolet Trax

Confirmed Service Customer

4/6/2026

Great customer service as always and clean waiting room

Samuel Alonso

4/6/2026

Sheri, we really appreciate you taking a moment to share this - especially noticing the clean waiting room and the overall customer service. We try to make those in-between moments as comfortable as possible while you're here. Glad it continues to feel like a great experience every time you visit.

Business Response

LYNNWOOD, WA

Victoria L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/6/2026

Due to terrible experiences we have had in the service department and not having the issue of our new truck burning oil not taken care of. We sold this truck and bought a Toyota. We could not get the issue resolved because no one believed us that it was not running right.

J J

4/7/2026

Victoria, I'm really sorry this was your experience. Hearing that you were dealing with an oil consumption issue and felt like no one believed you is frustrating, and we clearly missed the mark on getting that resolved. We need to do better when it comes to listening and following through, and I appreciate you calling it out.

Business Response

Everett, WA

Gerald R|2020 Chevrolet Equinox

Confirmed Service Customer

2/6/2026

Service Representative was prepared to receive and begin service it scheduled time. JJ Agag always provides quality professional care for my vehicle while displaying a positive attitude.

J J

2/10/2026

Gerald, really appreciate you taking the time to say that-JJ will be thrilled to hear it. He takes a lot of pride in being prepared and treating folks right, and that kind of consistent care is exactly what our Better Experience is built on. Thanks again for trusting us with your vehicle!

Business Response

EVERETT, WA

Gregory G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/9/2026

Short wait and good communication during the repair.

BOTHELL, WA

Bruce M|2019 Chevrolet Colorado

Confirmed Service Customer

2/9/2026

I always get great service at Everett Chevrolet. Will continue to go there.

Stephen Kenna

2/23/2026

Bruce, that really means a lot to hear. The fact that you keep coming back to Everett Chevrolet and plan to continue says more than anything else. We'll keep working hard to make sure every visit lives up to that trust. Thanks for sticking with us.

Business Response

ARLINGTON, WA

Joseph M|2015 Chevrolet Corvette

Confirmed Service Customer

2/11/2026

Sam is a fantastic representative in your service department.

Samuel Alonso

2/23/2026

Joseph, thank you for saying that about Sam. Calling him a fantastic representative really means something, and I'll make sure he sees this. We're lucky to have him on the service team, and we appreciate you trusting us with your vehicle.

Business Response

Everett, WA

Andrea N|2022 Chevrolet Suburban

Confirmed Service Customer

2/11/2026

The service was explained to me and what to expect on the next major service which I appreciated.

J J

2/23/2026

Andrea, I'm really glad the team took the time to explain the service and what to expect at your next major visit. Knowing what's coming and why makes a big difference. We truly appreciate you trusting us with your vehicle, and we'll always make sure you have clear answers and no surprises.

Business Response

Lynnwood, WA

Russ J|2017 Chevrolet Suburban

Confirmed Service Customer

2/11/2026

Fast, reliable, and discussed future maintenance options w/out any pressure.

J J

2/12/2026

Russ, I really appreciate you calling that out. Getting you in and out quickly while still taking the time to talk through future maintenance options - without any pressure - is exactly how it should be. That balance of speed, reliability, and straightforward advice is the Better Experience we aim to provide every day. Thanks for trusting our service team here at Chevrolet of Everett with your vehicle.

Business Response

Everett, WA

Cheri G|2019 Chevrolet Trax

Confirmed Service Customer

2/12/2026

Sam was amazing & it went very fast!

Everett, WA

Matt S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

This visit lacked timely communication

Stan Nietupski

2/13/2026

Matt, I appreciate you calling this out. If the communication during your visit felt delayed or lacking, that's on us - you should never have to wonder what's going on with your vehicle. We're working hard to stay ahead of updates and keep you in the loop every step of the way, and your feedback is a good reminder that we need to be better there. Thanks for taking the time to share it.

Business Response

Bothell, WA

Steven B|2020 Chevrolet Traverse

Confirmed Service Customer

2/13/2026

Always professional and courteous. JJ kept me informed on the progress of the service .

EVERETT, WA

Fred W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2026

JJ is the best!

J J

2/23/2026

Fred, that's great to hear - JJ will really appreciate that. When someone takes the time to call them "the best," it says a lot. Thanks for trusting us with your service and for giving JJ the shout-out.

Business Response

Everett, WA

Rita P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2026

2nd ti m e I have asked for tire pressure to be checked. Pressure reading still was at 30psi.

Samuel Alonso

2/23/2026

Rita, thank you for saying something - especially since this was the second time you asked us to check the tire pressure and it was still sitting at 30 PSI. That's frustrating, and we should have caught it. We'll address this with the team so it doesn't get missed again. If you'd like, come back by and we'll make it right for you.

Business Response

EVERETT, WA

Jenny L|2017 Chevrolet Bolt EV

Confirmed Service Customer

2/15/2026

Very fast and great service

Stephen Kenna

2/16/2026

Jenny, thank you for taking a few minutes to share this - especially after such a quick visit. I'm really glad you felt the speed and that the service was great from start to finish. We know your time matters, so keeping things moving without cutting corners is always the goal. We appreciate you coming in and hope to see you next time you need us.

Business Response

Coupeville, WA

David G|2021 Chevrolet Blazer

Confirmed Service Customer

2/16/2026

Like all my service experiences with Everett Chevrolet, my latest was no different; 5 star and efficient. My usual service rep. (Stephen Kenna) makes all the service work requirements easy to understand and does his best to get things done as quick as possible, and at the lowest cost to me. Three cheers for Stephen!

Stephen Kenna

2/18/2026

David, we really appreciate you coming back and sharing this. Hearing that Stephen Kenna keeps everything easy to understand and works to get it done quickly and at the lowest cost to you says a lot. I'll make sure he hears your "three cheers" - that kind of consistency is exactly what we aim for every time you come in.

Business Response

Everett, WA

James W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/17/2026

I arrived at the dealership was informed they were running a bit behind . That wasn't a problem . They got my truck in on a timely matter did a great job

SNOHOMISH, WA

Donald S|2016 Chevrolet Trax

Confirmed Service Customer

2/17/2026

Same exceptional service. Brought my vehicle in for oil change and JJ mentioned the need for some other items that were recommended due to the age of my vehicle. I appreciate that he did not try to hard sell me on the items and I accepted his added recommendations for the additional work. I also asked him about replacing the brake pads and after he checked his records, he explained that they did not need replacing at this time.

J J

2/18/2026

Donald, it really means a lot to hear you call it the same exceptional service. I love that JJ took the time to walk through the age-based recommendations without any hard sell, and that he double-checked your brake history and let you know the pads didn't need replacing yet. That kind of honesty and clarity is exactly how we believe it should be. Thanks for trusting us with your vehicle again.

Business Response

MUKILTEO, WA

Thomas B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

4/6/2026

Maxwell was great! Found exactly what I was looking for.

MAXWELL LOOP

4/7/2026

Thomas, love hearing that-thanks for sharing. Maxwell really has a knack for dialing in exactly what someone's looking for, and I'm glad he hit the mark for you. Enjoy the new ride, and let us know if you need anything down the road.

Business Response

Mukilteo, WA

Larry H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/6/2026

Nathan was great. He took his time and helped me selecting my new car. I made the decision. He told me to take my time and don't rush in a purchase. I have a medical situation and Nathan took that into consideration. It was easy-squeeze. Very easy to work with and he has a lot of knowledge.

NATHAN ALEXANDER

4/7/2026

Larry, really appreciate you sharing this. It means a lot that Nathan gave you the space to take your time-especially with your medical situation in mind-and helped make it feel easy instead of rushed. That "easy-squeeze" experience is exactly what we're aiming for, and I'm glad his knowledge and approach made the difference for you. Enjoy the new car, and we're here anytime you need us.

Business Response

Everett, WA

Stephen L|2025 Chevrolet Equinox

Confirmed Service Customer

4/7/2026

Great service. Stan is a true pro.

Stan Nietupski

4/8/2026

Stephen, I love hearing that-Stan really is a pro at what he does. Glad the service lived up to that and made for a great experience. We appreciate you taking a moment to share it.

Business Response

Everett, WA

Rose W|2022 Chevrolet Equinox

Confirmed Service Customer

4/8/2026

I had a 10 am appointment. I showed up about 10 minutes early. There was a line of at least 10 cars waiting at the entrance to the service center. There were 2 large signs saying, "Pull forward". I took that to mean, stay in your car and Pull forward as the line moves. No one approached me, so I waited in the line for over 30 minutes. Losing my patience I called the service department about the delay. I was told that I should leave my car and come into the service office. "That's what everyone does." After I got my car checked in about 10 minutes later, things went smoothly. A Lyft driver promptly gave me a ride home, the recall service was done at no cost, and the technician kindly put air in my tires. You just need better instructions for new customers. The signage was very misleading.

Stan Nietupski

4/9/2026

Rose, I appreciate you walking through this - waiting over 30 minutes in line because the "Pull forward" signage wasn't clear is frustrating, especially for a first visit. That's on us, and you're right, we need to do a better job guiding new customers on what to do when they arrive. I'm glad things smoothed out once you were checked in and that the Lyft ride and recall work went well, but we'll take this feedback seriously and clean up that process so it's clear from the start.

Business Response

GRANTS PASS, OR

Kenneth I|2023 Chevrolet Blazer

Confirmed Service Customer

4/8/2026

Really like JJ.

J J

4/9/2026

Kenneth, that's awesome to hear - JJ's a great part of the team. We'll make sure he sees this and knows he made a strong impression. Appreciate you coming in and taking a moment to share it.

Business Response

Woodinville, WA

Robert M|2024 Chevrolet Malibu

Confirmed Service Customer

5/28/2026

Very well organized at arrival. Greeted at the car by JJ the service advisor. Clean and pleasant waiting area. Received service plan and estimate in my email within about 2 minutes. Finished work in estimated time. Service advisor J J Agag is great to work with.

J J

5/29/2026

Robert, thank you for taking the time to share your experience. I'm glad JJ made you feel welcome from the moment you arrived and that you received your service plan and estimate so quickly. It's great to hear everything was completed on time and that our waiting area helped make your visit comfortable. We appreciate your trust and look forward to providing that same level of care the next time you're in.

Business Response

Everett, WA

Nancy S|2021 Chevrolet Equinox

Confirmed Service Customer

3/15/2026

J.J. was friendly and professional as always.

3/23/2026

Nancy, we appreciate you sharing that. JJ being friendly and professional every time is exactly what we count on, and it's great to hear he delivered again. Thanks for continuing to trust us-we'll see you next time.

Business Response

ARLINGTON, WA

Edmund O|2019 Chevrolet Traverse

Confirmed Service Customer

3/17/2026

JJ took good care of me again. In and out quickly.

3/23/2026

Edmund, love hearing that JJ continues to take great care of you. Getting you in and out quickly is exactly what we're aiming for every time. We appreciate you coming back and look forward to seeing you again.

Business Response

ARLINGTON, WA

Edward S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/17/2026

The personnel at Everett Chevrolet recognized the vehicle. I had in mind an out for a ride to prove it was next. Pawn return facts and figures were discussed in a very business and friendly manner. When we both agreed on the details I drove off with a smile of a lifetime.

KANE SOUTHEY

3/23/2026

Edward, that's awesome to hear. I love that the team took the time to talk through the details in a straightforward, friendly way and made sure everything felt right before you drove off. That "smile of a lifetime" is exactly what we're going for-enjoy the ride and we'll be here whenever you need us.

Business Response

Edmonds, WA

Gary R|2017 Chevrolet Volt

Confirmed Service Customer

3/18/2026

It was easy to make the appointment and I was taken right in when I got there by a friendly advisor. The work was done well ,quickly and I was on my way

3/23/2026

Gary, that's exactly how it should feel-easy to schedule, a warm welcome when you arrive, and quick, quality work to get you back on your way. I'm glad the advisor took good care of you and everything moved smoothly. Appreciate you coming in, and we'll be here next time you need us.

Business Response

LANGLEY, WA

Gregory G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

Great communication from service technicians by keeping me up to date on progress.

Stan Nietupski

3/23/2026

Gregory, really appreciate you calling that out. Staying in touch and keeping you updated throughout the process is something we take seriously, so it's great to hear the team delivered. Thanks for trusting us with your service-we'll keep you in the loop every time.

Business Response

BOTHELL, WA

Judy Z|2014 GMC Terrain

Confirmed Service Customer

3/19/2026

The oil change reminder light is not getting reset. Tires pressure also not checking. Having to adjust tire pressure and reset reminder myself. Additionally exactly the same on my husband’s truck the last time he was in. Makes me wonder if oil and filter are getting replaced

3/23/2026

Judy, I hear you—and that’s not the kind of visit you should be leaving with. If the oil life wasn’t reset and tire pressures weren’t checked, I understand why that would make you question whether everything was done, especially since it happened on your husband’s truck too. That’s on us to get right, and we need to tighten up our process. Please reach out—we’d like to take another look, make sure everything is completed properly, and restore your confidence.

Business Response

BOTHELL, WA

Raul V|2025 GMC Sierra 1500

Confirmed Service Customer

3/23/2026

El trato es muy amable y profesional, estoy muy satisfecho y agradecido por el servicio, JJ el consejero de servicio muy amble y profesional , los he recomendado con mis familiares y amigos!!!! Gracias

3/23/2026

Thank you for sharing this, Raul-we really appreciate it. I'm glad JJ took great care of you and made the experience feel both friendly and professional. It means a lot that you're recommending us to your family and friends, and we'll be here whenever you need us again.

Business Response

EVERETT, WA

John B|2027 Chevrolet Bolt

Confirmed Sales Customer

3/24/2026

The buying experience was straight forward and easy.

TRAVIS SUMPTER

3/25/2026

John, I'm glad to hear the buying experience felt straightforward and easy-that's exactly how we want it to be. We appreciate you choosing us and making the whole process smooth from start to finish.

Business Response

Arlington, WA

Alice J|2025 Chevrolet Suburban 1500

Confirmed Service Customer

3/25/2026

Our service advisor was awesome! I believe his name was Stan. He went above and beyond. We had a question about our car and he explained everything and even gave us a print out for reference. Top notch!! But, almost 2 hours for an oil change with an appointment was almost too much.

3/25/2026

Alice, I’m really glad Stan took the time to walk you through everything and even send you home with a printout—that kind of care matters. At the same time, I hear you on the nearly two-hour wait for an oil change with an appointment—that’s longer than it should be, and we need to do better there. We appreciate you calling both out, and we’ll keep working to make sure the experience matches the level of service you got from Stan.

Business Response

Marysville, WA

Peter S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/26/2026

It's not a big deal but I was under the impression that with the item I elected to have done beyond the oil change the truck would be there for a half day approximately. I didn't see or hear anything all day, around 5 I started calling for status and couldn't get through to service. I did get a call around 5:45 saying I could pick up the truck. From a service standpoint I noted that the engine burns a couple quarts of oil between changes, which doesn't seem "normal" to me. That wasn't addressed post service and will still be a problem and concern. My right front blinker / running light occasionally goes out, but comes back and works far more than it doesn't. The answer was to replace it with a 3500 dollar light. It's possible it could be a wiring problem in my mind - that was not checked to my knowledge.

3/27/2026

Peter, I appreciate you taking the time to lay this out—it really helps. I hear you on the lack of updates during the day and not being able to reach service until late; that’s frustrating, especially when you were expecting a half-day turnaround. We also should’ve followed up more thoroughly on the oil consumption concern and taken a closer look at the wiring before jumping to a full $3,500 light replacement. We’ve got some work to do on communication and making sure concerns are fully addressed, not just noted. If you’re open to it, we’d like another shot to properly check both the oil usage and that front light issue with a more complete diagnosis.

Business Response

Edmonds, WA

Weldon F|2014 Chevrolet Impala

Confirmed Service Customer

4/20/2026

Great service [as usual]. Sam did well in setting expectations for my wait time. My service was for a brake fluid flush and fill.

Samuel Alonso

4/21/2026

Thank you, Weldon - I'm glad to hear the service was great, as usual. Sam did a nice job setting expectations on your wait time, and that makes a big difference on a visit like a brake fluid flush and fill. We appreciate you coming back to us.

Business Response

SNOHOMISH, WA

PERRY S|2026 Chevrolet Traverse

Confirmed Sales Customer

4/22/2026

Nathan was our sales person; very helpful, knowledgable, made the process smooth and comfortably enjoyable. .

NATHAN ALEXANDER

4/22/2026

Thank you, Perry. We're really glad Nathan made the process feel smooth, comfortable, and enjoyable, and that his knowledge and helpfulness stood out along the way. That's the kind of easy, people-first experience we want every customer to have.

Business Response

Hansville, WA

Macedonio P|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

4/22/2026

Fast and reliable service

J J

4/24/2026

Macedonio, thank you for the 5-star review. I'm glad your service visit was fast and reliable, and that you felt you could count on the team. We appreciate you trusting us with your vehicle.

Business Response

Everett, WA

Mark K|2016 Chevrolet Suburban

Confirmed Service Customer

4/22/2026

I appreciate the shuttle service, explanation of inspection findings, good value for the services received, and helpfulness of the staff.

Lake Stevens, WA

Dave F|2012 Chevrolet Sonic

Confirmed Service Customer

4/24/2026

In on time, out early, good follow-up, tech followed instructions to not move seat

CLINTON, WA

Floyd L|2025 Chevrolet Trax

Confirmed Service Customer

4/24/2026

Was able to setup online and everything was handled quickly and efficiently at dealership.

Everett, WA

Joann G|2016 Chevrolet Cruze

Confirmed Service Customer

4/27/2026

The service staff are very friendly. They listen to my concerns, and they act on them. I had my oil changed and 2 filters replaced. They also did a full inspection, making sure nothing else needed immediate attention.

Samuel Alonso

4/27/2026

Joann, thank you for sharing this. We're glad the team listened to your concerns and took care of the oil change, both filters, and the inspection so you could leave knowing what did and didn't need attention. That kind of clear, attentive service is exactly the experience we want you to have here.

Business Response

Sultan, WA

James F|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/29/2026

Brought my 2024 Silverado HD in for the third time with the same potentially dangerous problem. My trailer brake controller randomly disconnects the trailer brakes while towing. After keeping my truck for 6 days, I was told truck is fine and problem must be with trailer. I expected this incorrect diagnosis and provided the service tech with multiple documents describing the issue and a written deposition of my experiences. All this was dismissed as irrelevant. I was made to feel like I didn’t know what i was talking about. I bought this 70k truck specifically for towing and Chevys brake controllers are now garbage? What’s going on with GM? I guess I should feel lucky I didn’t by a 6.2 gas truck.

Stan Nietupski

4/30/2026

Thank you for taking the time to explain this, James. Bringing your 2024 Silverado HD in for the third time over a trailer brake controller issue is serious, and we're sorry you felt dismissed after leaving the truck with us for 6 days and providing documentation. We need to do a better job listening, reviewing what you bring in, and making sure safety concerns are handled with the care and follow-through they deserve.

Business Response

BOTHELL, WA

Lorene H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/8/2026

The entire experience was very pleasant. Kane was great and had amswers to all our questions and never once did we feel pressured to make a decision. The entire staff wasfriendly and helpful.

KANE SOUTHEY

4/9/2026

Lorene, that's great to hear - especially that you never felt pressured and had all your questions answered along the way. Kane does a great job keeping things comfortable and informative, and it's awesome the whole team came through as friendly and helpful. We appreciate you trusting us with your experience and being part of it.

Business Response

Snohomish, WA

FRAYNE M|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/8/2026

Easy and Professional

JACOB STAPPART

4/9/2026

Frayne, we appreciate you keeping it simple - easy and professional is exactly what we're going for every time. Glad your visit felt smooth from start to finish. Thanks for coming in and trusting us with your business.

Business Response

Shoreline, WA

Dana D|2022 Chevrolet Malibu

Confirmed Service Customer

4/8/2026

Worse service advisor ANYONE could ever get. Stan N. did not call to tell me when parts were arriving or when to expect the car to be done. I had to call and email to get any sort of communication. Even when picking up the car “oh can’t find your paperwork, let’s print out a new one” um sir I just talked to you on the phone 10mins ago and you said it was in your hands.

Stan Nietupski

4/9/2026

Dana, I'm really sorry this was your experience - having to chase updates on your vehicle and then deal with the paperwork mix-up at pickup is beyond frustrating. You should've been kept informed on the parts timing and completion without having to call or email, and we missed that here. We're addressing this directly so there's better communication and follow-through moving forward.

Business Response

Everett, WA

Alethea R|2020 Chevrolet Spark

Confirmed Service Customer

4/8/2026

JJ gave me great attention and followed through with giving attention to me. Letting me know where my car was. Thank you

J J

4/9/2026

Alethea, thank you for taking the time to share this - JJ will really appreciate it. Keeping you updated on where your car was and making sure you felt taken care of is exactly how it should be. We're glad you felt that attention, and we'll keep showing up that way every visit.

Business Response

LAKE STEVENS, WA

David O|2018 Chevrolet Equinox

Confirmed Service Customer

4/10/2026

Samuel was excellent through whole process. Explained some future repairs I should consider & when

Samuel Alonso

4/11/2026

Really glad to hear Samuel took great care of you from start to finish. Taking the time to walk through future repairs and timing is exactly how we try to keep things clear and helpful, not overwhelming. We appreciate you trusting us with your vehicle, and we'll be here whenever you're ready for the next visit.

Business Response

Edmonds, WA

Lewis C|2026 Chevrolet Trax

Confirmed Sales Customer

4/11/2026

The experience was so good that I came back and bought another car.

KANE SOUTHEY

4/13/2026

Lewis, that says everything right there-coming back for another car means we're doing something right. Really glad your first experience stuck with you enough to return. We appreciate the trust and will keep working to make every visit just as good.

Business Response

Everett, WA

Sydney J|2026 Chevrolet Equinox

Confirmed Sales Customer

4/11/2026

The buying process was excellent from start to finish. My salesmen Jake got me into a vehicle I love and made me comfortable with my purchase. Thank you for making my buying experience so easy. Would recommend!

JACOB STAPPART

4/13/2026

Sydney, love hearing that the whole process felt excellent from start to finish. Sounds like Jake really made you comfortable and helped you land in a vehicle you truly love-that's exactly how it should go. Appreciate the recommendation, and enjoy every mile in your new ride!

Business Response

Ferndale, WA

Jason P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/12/2026

Affordable and timely

J J

4/13/2026

Jason, appreciate you sharing that. Glad to hear the visit was affordable and timely-that's important-but I get the sense there's more we could've done to make it a better overall experience. We'll take that to heart and keep working to tighten things up across the board next time you're in.

Business Response

Everett, WA

Matthew C|2020 Chevrolet Suburban

Confirmed Service Customer

4/13/2026

My service rep was top notch very clear about what had been done and what needed to be done on my next visit

Samuel Alonso

4/13/2026

Matthew, really appreciate you calling that out. It's great to hear your service rep kept things clear about what was done and what's coming up next-that kind of communication makes all the difference. We'll be ready to keep things just as smooth on your next visit.

Business Response

MARYSVILLE, WA

Thomas T|2025 Chevrolet Blazer

Confirmed Sales Customer

4/13/2026

Fantastic experience.

MAKALA CRANDALL

4/13/2026

Thomas, really appreciate you taking a moment to share that-especially right after your visit. Hearing it was a "fantastic experience" is exactly what we're aiming for every time you're here. Thanks again, and we'll be ready whenever you need us next.

Business Response

Everett, WA

Robert E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/13/2026

appointment set up was good, a bit of a delay at drop off at 1000, five service advisors involved in their screens while we waited. It would have been nice to at least receive an acknowledgement of our presence. I received a call later in the day that they got behind and would get to it the next day. I'm glad I did not wait! They checked out the issue with the infotainment system the next day, reported a software upload but could not find any issues. Received my truck back, no change in the issues. I still am having issues with apple car play, and the parking brake will not always engage when transmission is put into park. I have not had any issues with the dash display.

Stephen Kenna

4/15/2026

Robert, I appreciate you taking the time to lay this out. Waiting at drop-off while no one acknowledged you isn't the experience we want to give, and we need to be better about that first point of contact. I'm also concerned that after the software update, you're still having the same Apple CarPlay and parking brake issues-that's frustrating, especially after the extra day. We'd like to take another, more thorough look and make sure we actually get to the root of it for you.

Business Response

Snohomish, WA

Caroline H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/14/2026

JJ is always awesome. Gives me all information about my truck each time I'm there for service.

J J

4/15/2026

Thank you, Caroline-we really appreciate you sharing that. JJ will love hearing this, especially that he takes the time to walk you through everything about your truck each visit. That kind of clear, informative service is exactly what we want you to count on every time you're in.

Business Response

LYNNWOOD, WA

Sam F|2017 Chevrolet Cruze

Confirmed Service Customer

9/19/2025

JJ treated me honestly and respectfully. Service was timely and done well. Thanks JJ and team!

9/20/2025

Thank you for the kind words! It's great to hear that JJ and the team delivered honest, respectful service and got the job done right on time. That's the BETTER EXPERIENCE we're proud to provide here at Chevrolet of Everett. We appreciate your support!

Business Response

EVERETT, WA

Anumol A|2022 Chevrolet Tahoe

Confirmed Service Customer

9/20/2025

Great Service Experience - The staff was professional, courteous, and kept me informed throughout the process. The work was completed on time

9/22/2025

Anumol, thank you for sharing your recent service experience with us! We're glad to hear J J Agag and the team provided timely, professional care and clear communication. At Chevrolet of Everett, we take pride in delivering a BETTER EXPERIENCE every step of the way. We appreciate your business!

Business Response

Everett, WA

Susan S|2024 Chevrolet Colorado

Confirmed Service Customer

9/21/2025

The service reps at Everett Chevrolet are always excellent. The service is done quickly and they always have available appointments. I would definitely recommend this dealership for service.

9/22/2025

Susan, we're grateful for your continued trust and recommendation! It's great to hear that our service team-especially J J Agag-delivers prompt, reliable support every time. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE with easy scheduling and efficient service. Thank you for choosing us!

Business Response

Snohomish, WA

Kevin J|2026 Chevrolet Traverse

Confirmed Service Customer

8/11/2026

First oil change on my 2026 Traverse was near disaster. Too much oil was added and the vehicle began too smoke. I was able to return and they did a second oil change.

J J

8/12/2026

Kevin, your first oil change on a new 2026 Traverse should never have resulted in too much oil being added and the vehicle beginning to smoke. I'm sorry we put you through that, and while our team completed a second oil change, we take responsibility for getting it right the first time. A Better Experience means careful work and taking ownership when we miss the mark, and we'll use your feedback to improve.

Business Response

LYNNWOOD, WA

Isaac W|2025 GMC Sierra 1500

Confirmed Service Customer

8/13/2026

Got me in although I did not have an appointment. Provided a ride to and from work. Professionals though and through.

J J

8/14/2026

Isaac, getting you in without an appointment and making sure you had a ride to and from work are exactly the kinds of things that make service easier. I'm glad our team respected your time and delivered the professional experience you should expect from Chevrolet of Everett.

Business Response

Arlington, WA

Asfaw B|2022 Chevrolet Bolt EUV

Confirmed Service Customer

8/14/2026

From the gate to the end of service, Steph K is amazing advisor. keep it up team!

Stephen Kenna

8/17/2026

Asfaw, it’s great to hear Steph K took such good care of you from the moment you arrived through the end of your service. That kind of consistent attention and professionalism is exactly what we want every customer to experience.

Business Response

Lake Stevens, WA

Kenneth N|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/17/2025

I just came in for an oil change and safety check for an upcoming road trip

10/20/2025

Kenneth, thank you for choosing us to get your Trailblazer road-trip ready! We're glad JJ provided the kind of service that reflects our commitment to a BETTER EXPERIENCE here at Chevrolet of Everett. Safe travels on your upcoming adventure!

Business Response

Mill Creek, WA

Leeanna N|2020 Chevrolet Malibu

Confirmed Service Customer

10/17/2025

The repair my car needed was done just fine, all employees were friendly and capable. I am not completely thrilled with the detail job though, as there is a smear of red curb paint on the right front side (my bad) that should have been buffed off. Otherwise good job.

10/20/2025

Thank you for your feedback, Edmond. We're glad to hear the repair and service team met your expectations-friendly and capable is what we strive for as part of our BETTER EXPERIENCE. We'll also share your note about the detail work so we can improve moving forward. We appreciate your business!

Business Response

MUKILTEO, WA

Debbie J|2022 Chevrolet Spark

Confirmed Service Customer

10/20/2025

The Service Employee who helped me was so polite and made me feel comfortable. My husband usually took the car in but he passed 5 months ago so it's been hard doing what he did. Thanks for helping me though this.

10/21/2025

Thank you for sharing this meaningful review, Debbie. We're truly sorry for your loss, and we're honored you chose us during such a difficult time. It means a lot to hear that Samuel made you feel comfortable and supported. At Chevrolet of Everett, we're here to provide a BETTER EXPERIENCE with care and respect, every time you visit. Please don't hesitate to reach out whenever you need us.

Business Response

Everett, WA

Shane Y|2018 Chevrolet Tahoe

Confirmed Service Customer

10/22/2025

Customer services is clearly not a priority. I walked in and there were 5 people on computers and no customers in line. It took about 5 mins of me standing there to even be acknowledged. After my car was clearly done (I could see it parked outside it took 30mins for someone to contact me for checkout . That is even after I nicely asked at desk if I could check out as I was in a rush

10/22/2025

We appreciate you taking the time to share your feedback, Shane. It's clear we missed the mark during your recent service visit, and for that, we sincerely apologize. Your experience does not reflect the level of attention or care we strive to deliver as part of the BETTER EXPERIENCE at Chevrolet of Everett. We're addressing this with our team to ensure quicker acknowledgment and smoother communication moving forward. Thank you again for bringing this to our attention.

Business Response

MILL CREEK, WA

Rich E|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/22/2025

Prompt service.

10/24/2025

Rich, we appreciate your review! It's great to hear you received prompt service. Samuel and the team are focused on delivering a BETTER EXPERIENCE every time you visit Chevrolet of Everett. Thanks again for choosing us!

Business Response

Bellingham, WA

Lewis K|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/22/2025

Replaced two front tires and were under pressure by 20 to25 pounds. What’s up with that? Les Schwab took care of it.

10/24/2025

Lewis, thank you for bringing this to our attention. We apologize for the oversight on your tire pressure-that's not the level of detail we expect from our service team. Your feedback is important and has been shared with management to help us provide a BETTER EXPERIENCE moving forward. We appreciate your business and the opportunity to improve.

Business Response

Lynnwood, WA

Jeffery R|2023 Chevrolet Tahoe

Confirmed Service Customer

2/17/2026

Excellentservice with a friendly smile

J J

2/23/2026

Jeffery, that means a lot - thank you. "Excellent service with a friendly smile" is exactly how we want every visit to feel from the moment you're greeted. I'm glad the team made it a positive experience for you, and we look forward to seeing you next time.

Business Response

BOTHELL, WA

Krista G|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/18/2026

Great

Samuel Alonso

2/23/2026

Krista, we'll take "Great" all day - thank you. It means a lot that you felt good about your visit. We appreciate you coming in and trusting us with your vehicle, and we're here anytime you need us.

Business Response

Everett, WA

Charlene Y|2021 Chevrolet Equinox

Confirmed Service Customer

2/19/2026

You are theving bastards

Stan Nietupski

2/23/2026

Charlene, I can hear how upset you are, and I'm really sorry this experience left you feeling that way. If the frustration is around pricing or coverage decisions, a lot of those are set by the manufacturer, not our dealership - but that doesn't mean we don't care. We're here to walk through the details with you and make sure everything was explained clearly. Please reach out and let's talk it through - you deserve straight

Business Response

SNOHOMISH, WA

Mary S|2026 Chevrolet Trax

Confirmed Service Customer

2/19/2026

Communicated well

Stephen Kenna

2/23/2026

Mary, thank you for that. Clear communication really matters, and I'm glad the team kept you informed along the way. That's such a big part of making things feel easy and straightforward. We appreciate you choosing us and taking a moment to share your experience.

Business Response

Snohomish, WA

Ben D|2015 Chevrolet Equinox

Confirmed Service Customer

5/8/2026

Oil on the driver's side door, shop mat is in the vehicle. Service person called me when he know I was in the waiting room. 2 hour to just do a oil change. This was the worst service I have ever had.

Samuel Alonso

5/11/2026

Ben, I'm sorry we missed the mark this badly on your visit. A two-hour oil change, oil left on the driver's door, a shop mat left in the vehicle, and calling you instead of speaking with you while you were in our waiting room are all things we should have handled better. We appreciate you being direct with us, and we'll address this with our service team so your next experience reflects the care and respect for your time you should expect from us.

Business Response

MARYSVILLE, WA

Dennis N|2026 Chevrolet Colorado

Confirmed Service Customer

5/11/2026

Always PERFECT

Dan Flora

5/11/2026

Thank you, Dennis. Hearing "Always PERFECT" means a lot, and we're grateful you continue to trust our service team. That consistency is exactly the Better Experience we want you to feel every time you visit.

Business Response

Everett, WA

William G|2018 Chevrolet Traverse

Confirmed Service Customer

5/11/2026

The staff are friendly, professional, courteous, and knowledgeable. The waiting area is roomy and comfortable.

Samuel Alonso

5/13/2026

William, thank you for the kind words about our service team and facility. I'm glad our staff made you feel well taken care of and that the waiting area was comfortable while your vehicle was being serviced. We appreciate you trusting Chevrolet of Everett with your vehicle and taking the time to share your experience.

Business Response

Bothell, WA

Michael M|2020 Chevrolet Bolt EV

Confirmed Service Customer

3/26/2026

Quick and easy

Dan Flora

3/27/2026

Michael, really appreciate you taking a moment to share this. Glad to hear your visit was quick and easy-that's exactly what we aim for when you're in and out for service. We'll keep that same pace and experience ready for you next time.

Business Response

Snohomish, WA

John O|2022 Chevrolet Tahoe

Confirmed Service Customer

6/1/2026

Good communication and friendly service. One item still open because GM factory does not developed a fix. This has been open for more than 2 years.

Stephen Kenna

6/11/2026

Thank you for the feedback, John. I'm glad to hear our team provided friendly service and kept you well informed throughout the process. I also understand your frustration with the open issue that still does not have a factory-developed solution after more than two years. While that part is outside our control, we remain committed to communicating openly and helping however we can as new information or updates become available.

Business Response

Millcreek, WA

Reed O|2016 Chevrolet Colorado

Confirmed Service Customer

6/10/2026

Had an oil change & tire rotation. Everything went smoothly. Communication was great and the service was done quicker than I anticipated.

J J

6/11/2026

Thank you for sharing your experience, Reed. I'm glad to hear your oil change and tire rotation went smoothly and that our team kept you informed throughout the visit. Clear communication and respecting our customers' time are important parts of the Better Experience we work to provide, so it's great to know the service was completed even quicker than you expected. We appreciate your feedback and look forward to seeing you again at Chevrolet of Everett.

Business Response

EVERETT, WA

Jessica B|2018 Chevrolet Malibu

Confirmed Service Customer

6/12/2026

I brought my vehicle to this dealership for a routine oil change and left with more problems than I arrived with. After returning home, I discovered the oil filler cap was missing. I immediately drove back to the dealership, and staff were unable to locate the cap. To make matters worse, my check engine light came on after the service. I was then told they could not properly diagnose the issue until a replacement cap was installed. A basic oil change should not result in missing engine components or warning lights. The fact that I had to make an additional trip back to the dealership to address a problem that appears to have been caused during service was frustrating and unacceptable. Mistakes can happen, but this situation raises serious concerns about the quality control and attention to detail in the service department. What should have been a simple maintenance visit turned into wasted time, inconvenience, and concern about potential damage to my vehicle. I expected professional service from a dealership and unfortunately did not receive it. I cannot recommend this service department based on my experience.

J J

6/15/2026

Jessica, I'm sorry for the frustration and inconvenience this caused. A routine oil change should never result in a missing oil filler cap, a return trip to the dealership, or concerns about a check engine light, and we understand why this experience left you questioning the level of care your vehicle received. We take attention to detail and accountability seriously, and it's clear we fell short of the standard you should expect from Chevrolet of Everett. Thank you for bringing this to our attention-your feedback is being taken seriously, and we will use it to review our processes and improve the quality checks that are meant to prevent situations like this from happening.

Business Response

Everett, WA

David P|2001 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2026

Excellent service The guys and gals and know what they're doing .really nice lounge . And you're in and out before you get comfortable.......

Samuel Alonso

6/15/2026

David, thank you for the great feedback. I'm glad you had an excellent service experience and that our team's professionalism stood out. It's also great to hear you enjoyed the lounge-even better that we had your vehicle ready before you had a chance to get too comfortable. Respecting our customers' time while providing quality service is a big part of what we strive for every day at Chevrolet of Everett.

Business Response

Everett, WA

Carissa B|2026 Chevrolet Trax

Confirmed Sales Customer

6/15/2026

Absolutely best experience ever. Bob, Maxwell, derek made a dream come true

MAXWELL LOOP

6/15/2026

Carissa, thank you for sharing this. Hearing that Bob, Maxwell, and Derek helped make a dream come true is exactly the kind of experience we hope every customer has at Chevrolet of Everett. Buying a vehicle is a big moment, and I'm glad our team listened, worked together, and made the process feel exciting and rewarding from start to finish. Enjoy your new vehicle, and congratulations on making that dream a reality.

Business Response

Everett, WA

Dean R|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2026

A simple oil change was botched. Engine requires 8 quarts and you put in 6. I discovered this when an "add oil now" warning came on after about 10 miles of driving, so I pulled over, checked the dipstick, and it was dry. I called the dealer, and the person in the service department department asked if I could drive back to the dealership...no, I will not drive more with low oil level. You sent someone out to re-do the oil change where I had pulled over (that's why I gave 2 stars instead of 1). When he finished, I had to ask him to check the dipstick and show me...it still showed a half quart low. He said I could drive back to the dealership to have it topped off, but I was already 2 hours behind schedule and instead, bought a quart of oil nearby at a cost of $15. Other than an apology and the roadside fix, no other gesture was made to make things right.

J J

6/16/2026

Dean, this is not the level of care or attention to detail you should expect from us, and I understand your frustration. An oil change should be one of the simplest services we perform, yet we missed the correct oil capacity, inconvenienced you, delayed your day, and then left you purchasing oil out of pocket to finish the job yourself. While I appreciate that our team responded roadside and attempted to correct the issue, it's clear we did not fully resolve the problem or do enough afterward to make things right. Your feedback is being taken seriously because accuracy, accountability, and respect for our customers' time are fundamental to the experience we strive to provide at Chevrolet of Everett. Thank you for bringing this to our attention.

Business Response

EVERETT, WA

Raul B|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

6/16/2026

Stephen Kenna did his usual great job. He addressed my concerns and quickly got my truck in and out.

Stephen Kenna

6/16/2026

Raul, I'm glad Stephen Kenna took great care of you once again. Getting your concerns addressed clearly and getting your truck back on the road quickly is exactly the kind of experience we work to provide every day. We appreciate you recognizing Stephen's consistency and commitment to making the service process simple and efficient.

Business Response

EVERETT, WA

Mark C|2026 Chevrolet Traverse

Confirmed Sales Customer

6/26/2026

Been going to this dealership for years and having fun talking to and buying cars from the folks that work there. It's always festive and bright. The talk is always positive and meaning. And the people that work there are always cheerful and fun to talk to about anything that may be the topic of the day. It's just a nice, happy place to go and visit. And I really like seeing the new cars. The technology. The colors. It's all fantastic. And if your not there when it's happening, your not anywhere.

KANE SOUTHEY

6/29/2026

Mark, reading your comments truly means a lot to all of us. The fact that you've been coming back for years because of the people, the conversations, and the atmosphere says exactly what we're working to create-a place where customers feel welcome, respected, and genuinely enjoy spending time. We appreciate you being part of the Chevrolet of Everett family, and we look forward to many more visits talking cars, technology, and whatever the topic of the day happens to be.

Business Response

Everett, WA

Danny W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2026

they are a pleasure to work with

J J

6/29/2026

Thank you, Danny, for the kind words. I'm glad our team was a pleasure to work with. We believe a better experience comes from making every interaction straightforward, respectful, and easy, and it's great to know that came through during your visit.

Business Response

EVERETT, WA

Juan L|2019 Chevrolet Malibu

Confirmed Service Customer

6/28/2026

JJ was great recieved it on time great work.

J J

6/29/2026

Juan, I'm glad JJ took great care of you and had everything ready on time. Respecting your time and doing the work right is exactly the kind of experience we want every customer to have.

Business Response

Everett, WA

Ann K|2019 Chevrolet Trax

Confirmed Service Customer

6/28/2026

Good customer service

Samuel Alonso

6/29/2026

Thank you for taking the time to share your feedback, Ann. I'm glad you had a good customer service experience with our team. Providing friendly, attentive service and making every visit as easy as possible is what we strive for, and it's great to know we delivered that for you.

Business Response

Everett, WA

Tom H|2014 Chevrolet Corvette

Confirmed Service Customer

6/29/2026

The work was done on time and at the budget quoted. The people and the facilities are top notch.

J J

6/30/2026

Tom, thank you for sharing this. I'm glad the work was completed on time and at the quoted budget, because clear expectations and no surprises are a big part of the Better Experience we want every service visit to deliver. It's also great to hear our people and facilities made a strong impression.

Business Response

MUKILTEO, WA

Emmett L|2013 Chevrolet 1500 Suburban

Confirmed Service Customer

6/30/2026

They listen and try to make the experience pleasant.

Stephen Kenna

7/1/2026

Emmett, I'm glad to hear our team listened and made the visit feel pleasant. That matters because a better service experience starts with understanding what you need and treating you with the right attitude from start to finish.

Business Response

EVERETT, WA

Stephen L|2025 Chevrolet Equinox

Confirmed Service Customer

8/14/2026

Once the factory delivered my new Transmission to the Dealership Stan and the Technician exceeded delivery expectations.

Stan Nietupski

8/18/2026

Stephen, I'm glad Stan and the technician were able to exceed your expectations once the new transmission arrived. Getting the work completed and your vehicle back to you promptly is exactly the kind of follow-through we expect from our service team.

Business Response

Everett, WA

Keith A|2021 Chevrolet Colorado

Confirmed Service Customer

8/15/2026

I reported that the oil pressure notice was jumping around and they said there was no problem. I drive it out of the lot and the notice is jumping around so that I can't know how much oil is in the oil reserve. The next day the notice appears on my dash that the oil needs to be changed soon. Clearly no one checked the oil reserve even though the report said that all fluids are fine. I called on Monday to report tire monitor sensor was on. On Thursday they didn't have a sensor in stock

Stan Nietupski

8/17/2026

Keith, we clearly missed the mark here. You brought us an oil-pressure concern, left with the same warning behavior, then got an oil-change notice the next day-and we also should have been better prepared after you called ahead about the tire sensor. We should have checked those concerns more thoroughly and communicated more clearly before returning your vehicle.

Business Response

Lynnwood, WA

Tori M|2016 Chevrolet Colorado

Confirmed Service Customer

8/16/2026

Greeted by a friendly efficient person. Job was done well and on time

Samuel Alonso

8/17/2026

Tori, I'm glad our service team greeted you warmly, worked efficiently, and had the job done right and on time. Respecting your time while taking good care of your vehicle is exactly the experience we expect to deliver.

Business Response

Bothell, WA

Maxwell L|2026 Chevrolet Suburban

Confirmed Service Customer

8/17/2026

FANTASTIC

Samuel Alonso

8/18/2026

Maxwell, I'm glad we earned a "FANTASTIC" from you. Simple as that sounds, it tells me our team delivered the kind of experience we expect at Chevrolet of Everett.

Business Response

Edmonds, WA

Matthew M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/19/2026

Everyone I dealt with was happy, professional and knew their business

James Foster

8/21/2026

Matthew, I love hearing that everyone you worked with was upbeat, professional, and knew their business. A team that's knowledgeable and treats people well is exactly what we expect at Chevrolet of Everett.

Business Response

Snohomish, WA

Natakan M|2018 Chevrolet Sonic

Confirmed Service Customer

8/19/2026

Good

Samuel Alonso

8/21/2026

Natakan, I appreciate the five-star rating. I'm glad our team gave you a good experience and treated you the way we expect every customer to be treated.

Business Response

Lynnwood, WA

Chris F|2017 Chevrolet Tahoe

Confirmed Service Customer

8/19/2026

The check-in process was smooth. The whole thing was quick and easy. Been taking my Tahoe here for a long time. JJ is always great….and so are all the other people I have worked with. Been taking my Tahoe here for routine oil changes/maintenance for a long time. They are always super helpful.

J J

8/21/2026

Chris, I love hearing that JJ and the rest of the team continue to make your Tahoe's routine maintenance quick, easy, and helpful. You've trusted us with it for a long time, and consistently respecting your time and making service simple is exactly the way it should be.

Business Response

SNOHOMISH, WA

Andre B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/23/2025

JJ was great and an awesome help!

10/24/2025

Andre, we're glad to hear JJ took great care of you! Providing a BETTER EXPERIENCE is what we strive for every day here at Chevrolet of Everett. Thank you for your review and for choosing us for your Silverado's service!

Business Response

Lynnwood, WA

Jeff D|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/24/2025

On time & accurate

10/24/2025

Jeff, we appreciate you sharing your feedback! It's great to know everything was on time and accurate during your recent service. Stan and the team are committed to delivering a BETTER EXPERIENCE every step of the way. Thank you for trusting Chevrolet of Everett with your Blazer EV!

Business Response

Snohomish, WA

Maryosa S|2016 Chevrolet Malibu

Confirmed Service Customer

10/24/2025

I have always had excellent service at Everett Chevrolet. They have the best staff. JJ remembers me every time I come in. He makes sure my car is parked where I can reach it easily because I sometimes have mobility issues. Highly recommend them

10/27/2025

Maryosa, thank you for your kind words and continued trust. JJ's attention to detail and care are exactly what our BETTER EXPERIENCE is all about here at Chevrolet of Everett. We're grateful for your recommendation and look forward to seeing you again!

Business Response

Lynnwood, WA

Tara R|2025 Chevrolet Traverse

Confirmed Service Customer

10/26/2025

fast and great

10/27/2025

Tara, we appreciate your review! Quick and quality service is what we aim for, and we're glad Samuel delivered. Thank you for choosing Chevrolet of Everett-where a BETTER EXPERIENCE is always our priority.

Business Response

Everson, WA

Miguel G|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/26/2025

JJ was a huge help, always goes above and beyond to make sure my truck’s needs are met, whether it’s routine maintenance, recalls or major repairs I always have peace of mind

10/27/2025

Miguel, thank you for the great review! We're glad to hear JJ consistently goes above and beyond to keep your Silverado 3500HD in top shape. Providing peace of mind through reliable service is a key part of the BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your continued trust!

Business Response

BOTHELL, WA

Raul B|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/27/2025

Stephen Kenna did his usual great job checking my truck in and keeping me informed of the progress. The troubleshooting was quick, the needed parts were in stock, and the repairs were done promptly.

10/28/2025

Thank you, Raul! We're glad to hear Stephen delivered his usual great service and that everything-from diagnostics to repairs-was handled efficiently. That's the kind of BETTER EXPERIENCE we're proud to provide at Chevrolet of Everett. We appreciate your continued business!

Business Response

EVERETT, WA

Mike H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/28/2025

Friendly staff, nice area to wait, always get my oil changed in an hour as promised.

10/29/2025

Thanks for the great feedback, Sutton Trucking. We're glad to hear our team continues to deliver fast, reliable service-and that your visit was comfortable and on time. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE every step of the way. See you at your next service!

Business Response

Everett, WA

Andre B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2026

JJ is straight forward and efficient. Easy to work with

J J

7/1/2026

Andre, I'm glad JJ made the visit straightforward and efficient. Being easy to work with comes from clear communication and respecting your time, and that's exactly the kind of service experience we want to deliver at Chevrolet of Everett.

Business Response

Lynnwood, WA

Timothy E|2003 Chevrolet Express Commercial Cutawa

Confirmed Service Customer

6/30/2026

My service advisor JJ, was very professional and knowledgeable. They finished in less time than they told me; it was a pleasant surprise. I will definitely be back to have my car serviced here.

J J

7/1/2026

Timothy, thank you for sharing this. JJ's professionalism and clear knowledge are exactly what we want every service visit to feel like, and finishing ahead of the time quoted is a great example of respecting your day. We're glad the visit was smooth, and we'll be happy to see you again when your car is ready for its next service.

Business Response

Lynnwood, WA

Mellena/benjamin T|2018 GMC Yukon XL

Confirmed Service Customer

7/1/2026

Dan was very friendly and kept me updated the whole time and even finished my car early so that I could drive it for a family vacation!! very impressed!!!!!

Dan Flora

7/2/2026

Mellena and Benjamin, I'm glad Dan kept you updated throughout the visit and was able to get your vehicle finished early for your family vacation. Clear communication and respecting your time are exactly what we want every service visit to feel like. It's great to hear Dan helped make that happen.

Business Response

SNOHOMISH, WA

Trey B|2020 Chevrolet Bolt EV

Confirmed Service Customer

7/1/2026

A great customer service. I do wish that when my car was ready that they would’ve put it on a charger since he was EV or even vacuum my car out. A prime example when I have my Nissan Armada and I got any type of service they have a car wash under a lot and that will get done along with my car got vacuumed out

J J

7/2/2026

Trey, I'm glad the customer service stood out, and I also hear you on the EV charging and vacuum after service. Those finishing touches matter, especially when you've seen another store make that part of the experience, and we should be looking for ways to respect your time and return your vehicle feeling fully cared for. Thank you for the honest feedback - it helps us keep improving what a Better Experience should look like at Chevrolet of Everett.

Business Response

Lynnwood, WA

Mary H|2020 Chevrolet Trax

Confirmed Service Customer

7/1/2026

Normally my car gets its work done and im out the door. This time I had to take it back and the problem has still not been found!

Dan Flora

7/2/2026

Mary, I'm sorry we missed the mark this time, especially since you're used to getting the work done and being back on your way quickly. Having to bring your vehicle back and still not having the issue found is frustrating, and we need to own that better through clearer communication and a stronger plan to resolve it. We'll take your feedback seriously and use it to make sure your next service experience feels more like the simple, timely one you've come to expect from Chevrolet of Everett.

Business Response

Everett, WA

Brandon R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/3/2026

Evergreen Chevrolet is the only dealership I’ll buy cars from. Always a pleasure working with them.

TRAVIS SUMPTER

8/4/2026

Brandon, it means a lot to hear that Chevrolet of Everett is the only dealership you'll buy from. Making every purchase straightforward and enjoyable is how we work to earn that kind of loyalty and deliver a Better Experience each time you visit.

Business Response

Everett, WA

Rigoberto E|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/19/2026

Good people

J J

8/21/2026

Rigoberto, I appreciate the five-star rating and the simple compliment. Having good people who treat customers right is exactly the kind of experience we work to deliver every day.

Business Response

BOTHELL, WA

David R|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/21/2026

The entire process was pleasant and straightforward.

JACOB STAPPART

8/24/2026

David, I'm glad the whole process felt pleasant and straightforward from start to finish. Making things easy, clear, and respectful of your time is exactly how we want every visit to go.

Business Response

Freeland, WA

Angela G|2025 Chevrolet Trax

Confirmed Service Customer

8/21/2026

I had dings and dents I got a lot of help on. Im grateful for there help.

J J

8/24/2026

Angela, I'm glad our team was able to help you with the dings and dents and get your vehicle taken care of. Stepping in, solving the problem, and making things easier for you is exactly what our service team should do.

Business Response

Everett, WA

Kashif R|2027 Chevrolet Bolt

Confirmed Service Customer

8/21/2026

Travis was great and made buying process smooth & easy

Stephen Kenna

8/24/2026

Kashif, I'm glad Travis made the buying process smooth and easy for you. Keeping things simple, clear, and respectful of your time is exactly how we want our team to handle every purchase.

Business Response

Marysville, WA

Stephen B|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

8/21/2026

The service was absolutely superb. I believe it was JJ at the counter and he was awesome!

J J

8/24/2026

Stephen, I love hearing that JJ took such good care of you at the counter. That kind of friendly, attentive service is exactly what we want every customer to experience.

Business Response

Camano, WA

Mary H|2020 Chevrolet Trax

Confirmed Service Customer

8/23/2026

I went in with low expectations for myself...and drove away in a car beyond my dreams!!

Stephen Kenna

8/24/2026

Mary, I love hearing that you came in with low expectations and drove away in a car beyond what you imagined. Helping someone find the right vehicle and making the experience better than they expected is exactly the way it should be. Enjoy your new car!

Business Response

Everett, WA

Luis C|2018 Chevrolet Traverse

Confirmed Service Customer

8/25/2026

Everyone I have interacted in the service department has been extremely professional and helpful.

J J

8/26/2026

Luis, I love hearing that everyone you've worked with in our service department has been consistently professional and helpful. That kind of experience comes from listening, treating people with respect, and making service as straightforward as possible. I'll make sure the team knows their efforts are being noticed.

Business Response

Lake Stevens, WA

Kayla S|2025 Chevrolet Trax

Confirmed Service Customer

8/28/2026

Samuel has great customer service! It was a pleasure being a customer of his! His friendliness added to my experience with the dealership in a positive way!

Samuel Alonso

8/29/2026

Kayla, I love hearing that Samuel's friendliness and customer service made such a positive difference in your experience. The way we treat people matters just as much as the deal itself, and Samuel clearly made you feel welcome and well taken care of.

Business Response

everett, WA

Scott R|2026 Chevrolet Tahoe

Confirmed Sales Customer

8/29/2026

I needed a new car and my salesman and the team went above and beyond to make a good deal the two day test drive was very good as well. Everyone was very friendly and helpful

KANE SOUTHEY

8/31/2026

Scott, I'm glad the team gave you the time you needed with a two-day test drive and then worked hard to put together a deal that made sense. Being friendly and helpful matters, but giving you the space and support to feel confident in your new car is exactly the experience we want to deliver.

Business Response

Everett, WA

Ali S|2025 Chevrolet Blazer

Confirmed Service Customer

8/30/2026

Everyone from the front desk were very polite and professionals which I appreciated! Also I like to say about technician who send me video of my care service provided great info.

J J

8/31/2026

Ali, I'm glad you felt welcomed and treated professionally from the moment you reached the front desk. I especially appreciate you calling out the technician's service video-clearly showing you what was done and keeping you informed is exactly how we want to handle service.

Business Response

Marysville, WA

Jim D|2022 Chevrolet Colorado

Confirmed Service Customer

10/28/2025

JJ is always so helpful and informative i’m always pleased with the work they do snd JJ in the service dept.

10/29/2025

We appreciate you taking the time to share this, Jim. It's great to hear that JJ continues to provide such helpful and informative service. We're proud to have team members like him who deliver a BETTER EXPERIENCE every visit. Thanks again for choosing Chevrolet of Everett-we look forward to seeing you next time!

Business Response

EVERETT, WA

Steven Z|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

10/29/2025

The staff was friendly and easy to work with. My order came in exactly how I desired and I could not be happier with my Corvette.

10/30/2025

Steven, we're thrilled to hear you're loving your new 2026 Corvette Z06! It's great to know the process was smooth and the vehicle arrived just as you envisioned. Our team works hard to deliver the BETTER EXPERIENCE every step of the way here at Chevrolet of Everett. Thank you for choosing us!

Business Response

Tumwater, WA

Steven B|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

10/30/2025

Thorough check

10/31/2025

Steven, thank you for the great review! We're glad to hear Samuel provided a thorough check on your 2016 Cruze. Delivering a BETTER EXPERIENCE is what we strive for every day here at Chevrolet of Everett. We appreciate your continued trust in our service team!

Business Response

Everett, WA

Travis A|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/31/2025

Completed my oil change quickly and efficiently. What a great place to get my truck serviced!

10/31/2025

We truly appreciate you taking the time to leave this review, Travis. It's great to hear your oil change was handled quickly and efficiently. At Chevrolet of Everett, we're proud to offer a BETTER EXPERIENCE every time you bring your Silverado 2500 HD in for service. We'll be sure to pass your feedback along to Samuel and the team-thank you again for choosing us!

Business Response

Lake Stevens, WA

Julie B|2019 Chevrolet Spark

Confirmed Service Customer

4/29/2026

I'd rather not say.

Samuel Alonso

4/30/2026

Thank you for the feedback, Julie. We're sorry to see we missed the mark, even if you'd rather not go into the details here. We're paying attention and will keep working to make your next experience better.

Business Response

Everett, WA

Sangdum K|2021 Chevrolet Tahoe

Confirmed Service Customer

4/29/2026

Good

J J

4/30/2026

Thank you, Sangdum. We appreciate you choosing us for your service visit and are glad to hear it was a good experience. We'll keep working to make each visit even better.

Business Response

LYNNWOOD, WA

Stephen H|2023 Chevrolet Bolt EV

Confirmed Service Customer

5/1/2026

Could not be happier. Everything is working now. Car runs great. Looking forward to enjoying this EV for a long time.

Stephen Kenna

5/1/2026

Thank you, Stephen. I'm really glad everything is working now and the car is running great. We appreciate you sticking with us as a longtime customer, and we hope you enjoy that EV for a long time.

Business Response

Everett, WA

Gabriel C|2023 GMC Sierra 1500

Confirmed Service Customer

5/1/2026

Stan’s the Man!

Stan Nietupski

5/1/2026

Thank you, Gabriel. We love hearing that Stan made such a strong impression - "Stan's the Man" says it all. We appreciate you taking the time to share this with us.

Business Response

Duvall, WA

Sandra H|2000 Chevrolet Lumina

Confirmed Service Customer

5/1/2026

Good job on getting your service department customers in and out quickly and the service is excellent! Thanks

LYNNWWOOD, WA

Gerald R|2020 Chevrolet Equinox

Confirmed Service Customer

5/1/2026

I appreciate the changes being made in the Service Dept which is helping speed up the check in process for customers. Once there, Service Tech JJ Agag was very helpful as usual and kept me informed of any additional service needs. I always have a good experience!

J J

5/11/2026

Thank you, Gerald. I'm glad you're noticing the changes in our Service Department and that the check-in process is moving faster for you. JJ Agag does a great job keeping customers informed, and we appreciate you continuing to trust us for a Better Experience every time you visit.

Business Response

EVERETT, WA

Adriana L|2025 Chevrolet Equinox

Confirmed Service Customer

4/14/2026

Always good service with little wait time!

Samuel Alonso

4/15/2026

Thank you, Adriana-we really appreciate you coming back to us. Glad to hear you're consistently getting good service with little wait time-that's exactly the kind of experience we want every visit to feel like.

Business Response

Seattle, WA

Manjinder M|2024 GMC Yukon

Confirmed Service Customer

4/14/2026

Great service

Samuel Alonso

4/15/2026

Thank you, Manjinder-we really appreciate you taking the time to share that. Glad to hear your visit was a great one and that the service hit the mark. We'll be here whenever you need us next.

Business Response

Bothell, WA

Kelvin A|2020 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

.

J J

4/17/2026

Thanks for taking the time to complete the survey, Kelvin. I see you rated the experience a 3.0, but didn't leave any details-we'd really like to understand what could've been better on your visit. If you're open to sharing more, it would help us improve and make sure your next experience feels a lot more complete.

Business Response

Mukilteo, WA

Zyronious F|2022 Chevrolet Spark

Confirmed Service Customer

7/21/2026

The service was very good. The wait time was not long.

Stan Nietupski

8/3/2026

Zyronious, I'm glad the service was very good and that the wait was kept short. Respecting your time while taking care of your vehicle is an important part of the Better Experience we aim to provide.

Business Response

KIRKLAND, WA

Ali S|2021 Chevrolet Colorado

Confirmed Service Customer

7/23/2026

Excellent service

Samuel Alonso

8/3/2026

Ali, I'm glad you received excellent service from our team. Delivering a smooth, timely experience with clear communication is what we work to provide every time you visit Chevrolet of Everett.

Business Response

MILLCREEK, WA

Angela G|2025 Chevrolet Trax

Confirmed Service Customer

7/23/2026

JJ and the team always work with me. I’ve not had a bad working time at this establishment even when I bought my two cars here.

J J

8/3/2026

Angela, I'm glad JJ and the team have consistently worked with you, both during service visits and when you purchased your two vehicles. Building that kind of trust over time comes from listening, being fair, and making each experience straightforward.

Business Response

Everett, WA

Jay Q|2006 Chevrolet Corvette

Confirmed Service Customer

7/23/2026

Steven is always prompt and very communicative

Stephen Kenna

8/3/2026

Jay, I'm glad Steven continues to be prompt and keeps you well informed. Clear, timely communication is a big part of respecting your time and delivering a Better Experience at Chevrolet of Everett.

Business Response

Everett, WA

Daniel H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/26/2026

Was an incredible experience. I came in with what I wanted. They searched their inventory and found a Truck that matched my wants and needs. Had me driving off the lot in less than 48 hrs.

KANE SOUTHEY

8/3/2026

Daniel, I'm glad our team listened to what you wanted, found a truck that matched your needs, and had you on the road in less than 48 hours. Making the process personal, efficient, and straightforward is exactly what a Better Experience should feel like.

Business Response

Snohomish, WA

Jeffrey C|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/29/2026

PURCHASED VEHICLE ON JULY 21ST WITH A DELIVERY DATE OF JULY 25TH. ARRIVED AT DEALER AT 9 AM ON THE 25TH, VEHICLE WAS NOT READY FOR DELIVERY. AFTER WAITING AN HOUR, WE WERE TOLD THAT THE CHIP PROTECTION WOULD NEED TO BE REDONE BECAUSE OF DEBRIS UNDER FILM. THE CHIP PROTECTOR HAD BUBLES IN SEVERAL LOCATIONS AND WAS NOT ADHERED TO THE BODY IN THE FRONT GRILL AREA. CHIP PROTECTION WAS NOT INSTALLED ON THE BODY BEHIND THE FRONT WHEEL WELLS. WHILE DOING WALK AROUND INSPECTION WE WERE INFORMED THAT THE CABLE FOR THE REAR VIEW CAMERA CABLE WAS TOO SHORT AND WOULD DISCONNECT IF THE REAR GLASS HATCH WAS OPENED. THE CABLE FOR THE REAR VIEW CAMERA WAS NOT INSTALLED IN THE RUBBER CONDUITS BETWEEN THE MAIN CABIN AND THE TAILGATE. THERE WERE SEVERAL PLACES ON THE BODY OF THE VEHICLE THAT HAD POLISHING COMPOUND RESIDUE PRESENT. WE HAVE HAD THE VEHICLE FOR 5 DAYS, TWO OF THOSE DAYS THE CAR HAS, AND CURRENTLY IS, IN THE SHOP, ASSUMING WE WILL GET THE VEHICLE BACK TODAY. NOT HAPPY CUSTOMER

James Foster

7/30/2026

Jeffrey, we understand your frustration-your vehicle should have been ready on July 25, and the chip protection, camera wiring, and finish concerns should not have been part of your delivery experience. We are correcting the factory defect and the remaining issues at our expense, and our focus is on making everything right for you. A Better Experience means taking ownership when something falls short, and that is exactly what we are doing here.

Business Response

Everett, WA

Matthew P|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/29/2026

Dan is amazing as always. Helpful, caring, and professional every interaction. I appreciate specifically how he worked to make the work on my brakes (about a year and three visits) to make it right. It’s how all people and companies should operate, but many do not unfortunately. Dan is a good one. As a leader in another industry, I see his greatness. You hold on to folks like him.

Dan Flora

8/3/2026

Matthew, your recognition of Dan means a great deal, especially coming from another leader. His persistence over multiple visits to make the brake work right reflects the care, ownership, and professionalism we expect at Chevrolet of Everett. You're right-people like Dan make the difference, and we're fortunate to have him on our team.

Business Response

TULALIP, WA

Marshall B|1994 Chevrolet Corvette

Confirmed Service Customer

7/30/2026

Every thing went great!

Samuel Alonso

8/3/2026

Marshall, I'm glad everything went smoothly during your visit. Making the experience simple, timely, and stress-free is exactly what we want every customer to feel at Chevrolet of Everett.

Business Response

BOTHELL, WA

Nicholas N|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/30/2026

Timely resolution, listened to my issue, very courteous customer service rep, S. Kenna and Sam (tech) who did a ride with me and listened to truck. Thank you.

Stephen Kenna

8/3/2026

Nicholas, I'm glad S. Kenna and Sam took the time to listen, ride with you, and resolve the issue promptly. That kind of hands-on attention and clear communication is exactly how our team earns a Better Experience.

Business Response

EVERETT, WA

Anthony A|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/31/2026

The service department is incompetent and negligent. I have pictures and the invoices to prove it.

Dan Flora

8/3/2026

Anthony, I'm sorry we gave you an experience that left you feeling our service team was incompetent and negligent. That is a serious concern, especially if you have photos and invoices documenting what happened, and we need to review the details carefully rather than dismiss them. A Better Experience means taking ownership when something goes wrong, and I'd welcome the opportunity to understand what happened and address it directly.

Business Response

Edmonds, WA

JEFFREY V|2026 Chevrolet Trax

Confirmed Sales Customer

5/29/2026

My salesman Dennis did a great job making me feel comfortable with my purchase! And help me thru the whole buying process all the way until I drove off the lot!!!

Dennis Alexander

5/30/2026

Thank you, Jeffrey, for the great review! We're glad Dennis made you feel comfortable and was there to guide you through the entire buying process, right up until you drove off the lot. Helping customers feel confident and supported every step of the way is a big part of the experience we strive to provide. Enjoy your new vehicle, and thank you for choosing Chevrolet of Everett!

Business Response

Everett, WA

Fatou J|2025 Chevrolet Trax

Confirmed Service Customer

5/29/2026

Was good

Samuel Alonso

5/30/2026

Thank you, Fatou, for the 5-star review! We're glad to hear your visit was a good one. We appreciate you choosing Chevrolet of Everett and look forward to helping you again whenever you need us.

Business Response

Everett, WA

Michael L|2019 Chevrolet Blazer

Confirmed Service Customer

6/1/2026

The service team took care of my car in record time

Stan Nietupski

6/2/2026

Thank you, Michael, for taking the time to share your experience. I’m glad our service team was able to get your vehicle taken care of so quickly while still giving it the attention it deserved. Respecting our customers’ time and delivering efficient, quality service is a big part of what we strive for every day at Chevrolet of Everett.

Business Response

MUKILTEO, WA

Rita P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/1/2026

Great customer service took longer than expected to get my vehicle back. Wish they offered loaner vehicles.

Stan Nietupski

6/2/2026

Thank you, Rita, for the feedback. I'm glad our team provided great customer service, but I understand the frustration when a repair takes longer than expected. We also appreciate your comments regarding loaner vehicles-feedback like this helps us evaluate ways to better support our customers while their vehicles are in our care.

Business Response

Everett, WA

Lloyd G|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2026

No pressure, very courteous and professional. Went out of their way to accommodate my difficult schedule. Negotiation was fair and I got an excellent offer on my trade.

James Foster

6/4/2026

Lloyd, thank you for sharing your experience. I'm glad our team was able to work around your difficult schedule and make the process convenient for you. Hearing that you felt no pressure, were treated professionally, and received a fair negotiation and strong trade-in offer is exactly the kind of transparent, customer-focused experience we work to provide at Chevrolet of Everett.

Business Response

Everett, WA

Robert K|2019 Chevrolet Colorado

Confirmed Service Customer

6/4/2026

As usual the Service team did a great job with our company truck.

Samuel Alonso

6/5/2026

Robert, thank you for your continued trust in our Service team. It's great to hear that we were able to take good care of your company truck once again. We know keeping work vehicles on the road is important, and our team is committed to providing reliable service, clear communication, and efficient turnaround every time you visit Chevrolet of Everett.

Business Response

Everett, WA

Antonio F|2027 Chevrolet Bolt

Confirmed Sales Customer

6/4/2026

Kane and Maxwell did a really good job addressing all my questions. Both are very knowledgeable and very kind. I bought a Bolt!

MAXWELL LOOP

6/5/2026

Antonio, congratulations on your new Bolt and thank you for sharing your experience. It's great to hear that Kane and Maxwell took the time to address all of your questions with the knowledge and kindness that helped you feel confident in your decision. We believe customers deserve clear answers and genuine support throughout the process, and we're glad they delivered that kind of experience for you at Chevrolet of Everett.

Business Response

Lynnwood, WA

Dennis L|2026 Chevrolet Traverse

Confirmed Sales Customer

6/4/2026

James Did a a Great Job, wish they game us some free swag with our purchase like a free hat or T-shirt

James Foster

6/5/2026

Dennis, thank you for the 5-star review and for recognizing James' efforts. We're glad he did a great job helping you through the purchase process and making sure you had a positive experience. As for the free hat or T-shirt, that's a fair suggestion—we always appreciate ideas that can make the experience even better, and we'll certainly take that feedback to heart. Enjoy your new vehicle, and thanks again for choosing Chevrolet of Everett.

Business Response

Everett, WA

Jay G|2021 Chevrolet Corvette

Confirmed Service Customer

6/5/2026

Sam who checked me in was nice and very customer service oriented! We need more people like him! Also the vehicle check in was quick and the oil change was quick! Even got to get some work done using there wifi at the same time!

J J

6/8/2026

Jay, thank you for sharing your experience. It's great to hear that Sam made such a positive impression with his customer-focused approach and that your check-in and oil change were completed quickly. Respecting our customers' time while providing friendly, attentive service is a big part of what we strive for, and we're glad you were even able to get some work done on our WiFi while we took care of your vehicle.

Business Response

Bothell, WA

Rick R|2016 Chevrolet Colorado

Confirmed Service Customer

6/6/2026

Friendly and knowledgeable staff.

Samuel Alonso

6/8/2026

Rick, thank you for taking a moment to share your experience. Hearing that our team was both friendly and knowledgeable is great to hear, because customers deserve helpful guidance along with a welcoming atmosphere. We work hard to make every visit straightforward and comfortable, and we're glad that was reflected in your experience.

Business Response

MUKILTEO, WA

Daniel K|2024 GMC Canyon

Confirmed Service Customer

6/26/2026

great value and service

Samuel Alonso

6/8/2026

Daniel, thank you for the feedback. It's great to hear that you felt you received both great value and great service during your visit. Providing quality work, clear communication, and a service experience that customers can feel good about is an important part of delivering a Better Experience, and we're glad that came through.

Business Response

Everett, WA

Thomas K|2023 Chevrolet Blazer

Confirmed Service Customer

6/6/2026

Left an empty water bottle in my vehicle. Way too expensive. Felt pressured into up sale maintenance that I could not afford

Samuel Alonso

6/8/2026

Thomas, I'm sorry we missed the mark during your visit. Leaving an empty water bottle in your vehicle is unacceptable, and just as importantly, you should never feel pressured into maintenance recommendations that don't fit your needs or budget. At Chevrolet of Everett, our goal is to provide clear information and let customers make informed decisions without pressure, so we appreciate you bringing these concerns to our attention and will use your feedback to improve.

Business Response

Lake Stevens, WA

Jim P|2007 Chevrolet Silverado

Confirmed Service Customer

7/3/2026

Awesome dealership with great employees! JJ goes above and beyond every time he takes care of me. And by the way what a bunch of great ideas streamlining the check in first thing in the AM! Wow you guys can move a lot of customers cars in a hurry at service! Thanks JJ and all in service!

J J

7/6/2026

Jim, I'm glad JJ continues to go above and beyond for you and that the new morning check-in process made such a strong impression. Moving customers through service quickly while still being helpful and professional is exactly the kind of Better Experience we're working to build. I'll make sure JJ and the service team hear your feedback.

Business Response

EVERETT, WA

James D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2026

Good price for the tires plus the use of gm awards

J J

8/4/2026

James, I'm glad the tire pricing was competitive and that you were able to use your GM Rewards toward the purchase. Making the value clear and helping customers get the most from the benefits they've earned is an important part of a Better Experience at Chevrolet of Everett.

Business Response

Snohomish, WA

Robert H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2026

The service was great. JJ and the other advisor, didn't get his name, were great, always are!! This is the first time that I have been disappointed with GM though. I was told that I couldn't use my rewards points, simply because I didn't know my customer number, and he couldn't look it up to apply to my bill. This was the advisor who I didn't know. I'm a multi buyer from this dealership, and us it for my services. That your systems aren't set up to allow a customer to use their points, is honestly just really terrible customer service. This is still my place, and I won't stop using this dealership for service, and probably my next purchase. However, this is the type of unnecessary issue that does affect my overall feelings towards GB regarding customer service. thanks, bob

J J

8/4/2026

Bob, I'm glad JJ and the team continue to take great care of you, but you're right-the inability to look up your rewards account and apply your points made the experience unnecessarily frustrating. As a longtime customer who has purchased and serviced multiple vehicles with us, you should not have to work around our systems to receive the benefits you've earned. We'll take this feedback seriously and look at how we can make that process easier and more customer-focused.

Business Response

EVERETT, WA

Thomas G|2017 Chevrolet Volt

Confirmed Service Customer

7/10/2026

Dan did an excellent job. Offered me services I might need, didn't argue or fight when I declined. Got the work done in a timely manner, and got me out the door and back on the road without hassle.

Dan Flora

7/13/2026

Thomas, I'm glad Dan clearly explained the available services, respected your decision, and kept the visit moving without any hassle. That kind of honest communication and respect for your time is exactly what a Better Experience should feel like at Chevrolet of Everett. We'll make sure Dan sees your feedback.

Business Response

LANGLEY, WA

Douglas T|2009 Chevrolet Silverado

Confirmed Service Customer

7/11/2026

Issue was fixed properly. When I went to leave, I noticed the hood was not latched and there were greasy handprints all over the bumper. In addition, at the time payment was due I was informed there was a 3% surcharge for using a credit card. I do t remember being informed of that surcharge at any time prior. Service writer was friendly and helpful.

SNOHOMISH, WA

Matthew B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/13/2026

Returned vehicle with dead battery after $3200.00 service they had three days.

Stan Nietupski

5/14/2026

Thank you for bringing this to our attention, Matthew. After having your vehicle with us for three days and completing a major repair, returning it with a dead battery is not the experience we want anyone to have. We understand your frustration, and we'll be reviewing this with our team to make sure we do a better job checking vehicles before delivery and communicating more thoroughly moving forward.

Business Response

MARYSVILLE, WA

Olivia J|2025 Chevrolet Traverse

Confirmed Service Customer

5/15/2026

Great communication, great service.

Samuel Alonso

5/16/2026

Thank you for the great feedback, Olivia. Clear communication and great service should go hand in hand, and I'm glad our team delivered both during your visit. We truly appreciate you choosing us and taking the time to share your experience.

Business Response

EVERETT, WA

Dennis W|2025 Chevrolet Trax

Confirmed Service Customer

5/15/2026

Friendly,fast,efficient

Samuel Alonso

5/16/2026

Thank you, Dennis, for the great feedback. I'm glad our service team was able to get you taken care of in a friendly, fast, and efficient way - that's exactly the kind of experience we want every customer to have. We truly appreciate you choosing us and taking the time to share your visit.

Business Response

Lynnwood, WA

Nicholas S|2025 Chevrolet Equinox

Confirmed Service Customer

5/18/2026

Starting from the purchase of the car and continuing service,everyone has been outstanding.

Stephen Kenna

5/19/2026

Nicholas, thank you for sharing that with us. It's great to hear that from the purchase of your car through your continued service visits, the team has been outstanding. We appreciate your trust and will keep working to make every visit feel just as helpful and easy as the first one.

Business Response

Edmonds, WA

Eric J|2019 Buick Encore

Confirmed Service Customer

5/21/2026

New service check in process seemed odd.

Snohomish, WA

Silomar S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/24/2026

Quick easy and fast.

Snohomish, WA

Geoffrey W|2024 Chevrolet Blazer

Confirmed Service Customer

6/6/2026

JJ took good care of me as always.

J J

6/8/2026

Geoffrey, it's great to hear that JJ took good care of you once again. Building long-term relationships means showing up consistently and making sure our customers are taken care of every time they visit, and it sounds like JJ did exactly that. We appreciate you sharing your experience and will be sure to pass along your kind words to him.

Business Response

Mountlake Terrace, WA

Jeremey M|2023 Chevrolet Traverse

Confirmed Service Customer

6/8/2026

Quick and thorough service

Samuel Alonso

6/9/2026

Jeremey, thank you for the great feedback. I'm glad your visit was both quick and thorough-providing efficient service without cutting corners is an important part of the experience we strive to deliver at Chevrolet of Everett. We appreciate you taking the time to share your experience with us.

Business Response

Lake Stevens, WA

James P|2026 Chevrolet Equinox

Confirmed Sales Customer

6/9/2026

A great buying process. I live in Florida and I’m moving to Seattle. Was looking for a car to use in Seattle. Started the search online. Looked at five Chevrolet dealers in Seattle area plus CarMax and Carvanaand wound up at Chevrolet of Everett. Selling point was the quick response and attention of Maxwell Loop the salesman at Chevrolet of Everett. He quickly found the exact car that I wanted, a difficult find, a Chevy Equinox with HD surround vision. Maxwell was extremely helpful in negotiating the details and working with the finance department. Maxwell was very responsive and kept in touch through the whole process. Also extremely helpful was Milo Brambila in the Finance Department in helping navigate and explain all the documentation involved.

MAXWELL LOOP

6/10/2026

James, it's wonderful to hear that after comparing several dealers and online retailers, you found the experience you were looking for with Chevrolet of Everett. Maxwell's quick communication, attention to detail, and persistence in locating a hard-to-find Equinox with HD Surround Vision are exactly the kinds of things that help make a vehicle purchase easier, especially when you're coordinating everything from across the country. I'm also glad Milo took the time to clearly explain the finance and documentation process so there were no surprises along the way. We appreciate your trust and look forward to welcoming you to Seattle and supporting you long after the sale.

Business Response

New Smyrna Beach, FL

Osvaldo L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2026

👎

Dan Flora

6/10/2026

Osvaldo, I'm sorry to see that your experience fell short of expectations. While we don't have any details about what went wrong, a 1-star visit tells us we missed the mark, and that's something we take seriously. We're always looking for ways to improve, and we'd appreciate the opportunity to learn more about your experience and see how we can do better moving forward.

Business Response

Burien, WA

Guy B|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/11/2026

Good information about what was happening with my car.

Mountlake Terrace, WA

Jeffrey C|2014 Chevrolet Tahoe

Confirmed Service Customer

7/12/2026

Didn't look in to the reason I bought the vehicle there for.look over the hole vehicle inspecting it rather than the actual problem.for why the vehicle was running lean in bank 1 cylinder

Everett, WA

DUANE S|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

7/13/2026

The entire process was surprisingly easy to navigate. Dealerships typically have bad reputationz. I purchased a 2026 Corvette, and to do this all my stars had to align. My trade in was valued correctly, my insurance came back at seven hundred and sixty two dollars a year, and the monthly payment was affordable. My salesperson named Kane was very chill, and set the gold standard in communication. I am a car enthusiast, and this is the perfect addition to my collection. My wife didn't fall in love with it until I actually drove it home. She thought I was crazy for signing up for payments. She now drives it more than I do.

Everett, WA

Gary V|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/14/2026

JJ is the best to deal with, always on time

Everett, WA

James R|2026 Chevrolet Traverse

Confirmed Sales Customer

7/14/2026

James was very friendy, helpful and knowleged about the Chevy Traverse.

Edmonds, WA

Jacinto C|2020 Chevrolet Equinox

Confirmed Service Customer

7/15/2026

Good waiting room.

Lynnwood, WA

Christine T|2026 Chevrolet Trax

Confirmed Sales Customer

7/16/2026

Buying my new car turned out to be one of the smoothest experiences I’ve had in a long time. From the moment I walked onto the lot, Kane made me feel welcome without overwhelming me. He listened to what I actually needed, and let me take my time. The test drive was relaxed, the pricing was transparent, and the whole process felt surprisingly stress‑free. Driving away in my new car, I felt confident I’d made the right choice and genuinely appreciated how easy Kane and the team made everything.

Everett, WA

Raul V|2025 GMC Sierra 1500

Confirmed Service Customer

7/16/2026

Very good service !!!!!

Sultan, WA

Stan J|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/16/2026

The guys got the parts sooner than anticipated. So I got my rig bCk sooner than expected. Great jib by all

Arlington, WA

Kevin L|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/17/2026

Always an inviting professional experience. Good service and welcoming waiting room. Excellent communication throughout.

Mountlake Terrace, WA

John S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/19/2026

I felt my experience was not pleasant. I just purchased the truck and within 30 days of having it. The truck was in the shop. I had to wait a week for a decision on who was going to pay for the inspection of the transmission. Then I had to wait another week on a decision who was going to pay for the repairs the dealership or the purchased warranty. That's 2 weeks along without any repairs, then comes the news the transmission is on back order and no idea when the parts would be in. A total of 5 weeks without a truck. I was told I could not have a rental and when I was told I could have one. The representee handling my repairs stated Enterprise will call you when ready. I never received a call from the rental company. Poor customer service.

Marysville, WA

Robert W|2025 Chevrolet Blazer EV

Confirmed Service Customer

7/31/2026

Service advisor me update with status and details of my vehicle

Stephen Kenna

8/3/2026

Robert, I'm glad your service advisor kept you updated with clear status details throughout your visit. Consistent communication helps make service simpler and gives customers confidence that their vehicle is being handled with care.

Business Response

Lynnwood, WA

Meighan Z|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/31/2026

James was amazing, attentive and helped get us exactly what we wanted.

James Foster

8/3/2026

Meighan, I'm glad James was attentive and helped you find exactly what you wanted. Listening closely and making the process feel straightforward is what a Better Experience should look like, and I'm pleased he delivered that for you.

Business Response

Snohomish, WA

Doreen D|2022 Chevrolet Colorado

Confirmed Service Customer

8/3/2026

JJ was great but the fact that my service was supposed to be 3 hr service but it took 5 hrs. Didn't help having all your service techs take lunch at the same time

J J

8/4/2026

Doreen, I'm glad JJ took good care of you, but turning a three-hour service into a five-hour wait is not the level of respect for your time we expect. Your concern about technician lunch scheduling is valid, and we'll take a closer look at how we staff and communicate during those periods so we can provide a smoother Better Experience.

Business Response

BELLINGHAM, WA

Michael S|2026 Chevrolet Colorado

Confirmed Sales Customer

8/4/2026

Sales and finance were great to work with I had a great experience

James Foster

8/5/2026

Michael, I'm glad both our sales and finance teams made the process easy to work through. A great purchase experience comes from clear communication, professionalism, and keeping things simple from start to finish. We'll be sure to share your feedback with both teams.

Business Response

TULALIP, WA

JASON B|2026 Chevrolet Traverse

Confirmed Sales Customer

8/4/2026

Michayala was great as well as her manager and the finance team

MAKALA CRANDALL

8/5/2026

Jason, it's great to hear Michayala, her manager, and our finance team all made the process a positive one. Clear teamwork across the dealership is a big part of creating a Better Experience, especially when it keeps financing simple and straightforward. We'll make sure the entire team hears your feedback.

Business Response

Sultan, WA

John S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/4/2026

Truck still making sound in the front-end

Dan Flora

8/5/2026

John, I'm sorry the truck is still making noise in the front end after your visit. We need to take another look, clearly explain what we find, and make sure the issue is properly resolved. Please contact our service team so we can arrange a follow-up and take ownership of getting this handled.

Business Response

ARLINGTON, WA

Abigail M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/6/2026

Great experience.

James Foster

8/7/2026

Abigail, we're glad to hear you had a great experience with our team. That's exactly what we want a Better Experience at Chevrolet of Everett to feel like-simple, respectful, and easy from start to finish.

Business Response

Bothell, WA

Kuldip L|2027 Chevrolet Bolt

Confirmed Sales Customer

8/7/2026

James was great and very knowledgeable, we came all the way down from Point Roberts because if his relentless ability to find us a good deal.

James Foster

8/11/2026

Kuldip, it's great to hear James made the trip down from Point Roberts worthwhile by staying persistent and finding a deal that worked for you. That combination of knowledge, effort, and listening closely to what matters to the customer is exactly how we want the Better Experience to feel at Chevrolet of Everett.

Business Response

Point Roberts, WA

Keith A|2021 Chevrolet Colorado

Confirmed Service Customer

6/19/2026

Good communication, Stephen made sure that I got all the price breaks I earned not just this time, but also in the future.

Stephen Kenna

6/23/2026

Keith, I'm glad Stephen communicated clearly and made sure you received the price breaks you earned, both now and moving forward. Looking out for customers that way is exactly the kind of honest, helpful experience we want people to feel at Chevrolet of Everett.

Business Response

Lynnwood, WA

Duane J|2020 Chevrolet Colorado

Confirmed Service Customer

6/19/2026

they took time to do it right

Samuel Alonso

6/23/2026

Duane, I'm glad the team took the time needed to do the job right. Getting things done properly matters more than rushing through them, and that's an important part of the Better Experience we want to provide at Chevrolet of Everett.

Business Response

MILL CREEK, WA

Bob G|2019 Chevrolet Suburban

Confirmed Service Customer

6/22/2026

JJ is great. I appreciate his communication and quick responses.

J J

6/23/2026

Bob, I'm glad JJ's communication and quick responses made such a strong impression. Staying responsive and keeping you informed is a big part of how we try to make every experience at Chevrolet of Everett feel easy and respectful of your time.

Business Response

Mukilteo, WA

Elizabeth A|2021 Chevrolet Malibu

Confirmed Service Customer

6/25/2026

I was helped by Dan. He is always pleasant and helpful. I liked the new check in procedùre.

Dan Flora

6/26/2026

Elizabeth, I'm glad Dan continues to be pleasant and helpful when you visit. It's also great to hear the new check-in procedure made a positive difference, because respecting your time starts the moment you arrive.

Business Response

Mill Creek, WA

Constance B|2016 Chevrolet Trax

Confirmed Service Customer

6/25/2026

Professional and courteous service representatives!

Samuel Alonso

6/25/2026

Constance, thank you for taking the time to share your experience. I'm glad our service team provided the professional and courteous care you expected-that kind of respectful, attentive service is exactly what we work to deliver every day. We appreciate your kind words and look forward to providing you with the same Better Experience the next time you visit Chevrolet of Everett.

Business Response

EVERETT, WA

Jerry 0|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/25/2026

Went in for an oil change. Service was great was told a little over a hour. Waited in the waiting room was completed sooner than expected. Thank you

J J

6/26/2026

Jerry, I'm glad your oil change was handled quickly and finished sooner than expected. Respecting your time and keeping the visit simple is exactly what our service team works hard to do.

Business Response

LAKE STEVENS, WA

Matt M|2019 GMC Yukon

Confirmed Service Customer

6/25/2026

JJ was awesome as usual.

J J

6/26/2026

Matt, it's great to hear JJ continues to deliver the kind of experience you can count on. Having someone you trust who communicates well and consistently takes care of your service needs is exactly what we want every visit to feel like. We'll be sure to pass your kind words along to JJ.

Business Response

MUKILTEO, WA

Brendon W|2025 Chevrolet Tahoe

Confirmed Service Customer

6/26/2026

I am extremely disappointed with my recent service experience. I brought my 2025 Chevy Tahoe in because of an ongoing issue with the climate control system. At times, the system will automatically reset the temperature to 76 degrees and turn the max defog/fan setting on full blast. When this happens, I can temporarily turn the system off or manually lower the temperature, but within a short period of time — sometimes 30 seconds, sometimes a little longer — the system resets itself back to 76 degrees and turns the fans back on high. When this occurs, the sync button also does not function properly. I explained that this is an intermittent issue and that I have found other Chevy owners online reporting similar problems. My hope was that the dealership would make a meaningful effort to diagnose the issue, reset or inspect the climate control computer, check for software updates, or otherwise try to determine what is causing the system to override the manual settings. Because the issue was not actively occurring when I brought the vehicle in, I was told they would need to keep it for the day to investigate. However, after having the vehicle all day, the technician concluded that the issue could be resolved by simply turning off the “Auto” button on the climate control. He explained that the system must think the “ideal temperature” is 76 degrees. I explained that this was not a solution and that I had already tried turning off Auto, lowering the temperature, and even turning the entire climate control system off. The problem is that the system turns itself back on, resets to 76 degrees, and turns the fans on high again after a short period of time. I also explained that the climate control system should not automatically restart after I have manually turned it off. The technician continued to insist this could happen if Auto was turned on, which did not address the actual issue I brought the vehicle in for. At that point, it felt like the concern had not been seriously diagnosed. The only option offered was to leave the vehicle with them for an even longer period of time, but I had lost confidence that the issue would be properly investigated. This was a very frustrating and disappointing experience. I left feeling as though the dealership was more focused on completing routine maintenance items — such as the oil change, tire rotation, and cabin and engine air filters — than on making a genuine effort to diagnose and resolve the climate control problem I specifically brought the vehicle in for. I understand that intermittent electrical or computer-related issues can be difficult to reproduce, but I expected a more thorough and thoughtful diagnostic effort, especially on a new 2025 vehicle. Instead, I was given an overly simplistic explanation that did not match the symptoms I clearly described. Disappointed does not begin to describe how I feel about this service visit. I expected better support from Chevrolet and from the dealership service department.

Stan Nietupski

6/29/2026

Brendon, thank you for taking the time to provide such a detailed account of your experience. I'm sorry we left you feeling that your concerns about the intermittent climate control issue weren't fully heard or thoroughly investigated, especially after you clearly explained the symptoms and the steps you had already taken. We know intermittent concerns can be challenging to diagnose, but that doesn't change our responsibility to listen carefully, communicate clearly, and earn your confidence throughout the process. We'll be reviewing your feedback with our service team so we can improve how we approach concerns like yours, and we would appreciate the opportunity to work with you toward a proper diagnosis and resolution.

Business Response

Mukilteo, WA